At a Glance
- Tasks: Assist in food preparation, service, and customer care in a fun environment.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 28 days annual leave, pension scheme, and wellness support.
- Other info: Flexible hours with opportunities for personal development.
- Why this job: Be part of a family-oriented team that values your growth and pride in work.
- Qualifications: Passion for customer service and good communication skills required.
The predicted salary is between 12 - 15 € per hour.
Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Food Service Assistant to join our team based in Kerry Foods, Coleraine. This is a great opportunity to join a world leading facilities management company.
Working Pattern:
- Monday to Friday - 2 Hours Per Day 12pm to 2pm Daily
- 10 Hours Per Week
Rewards:
- 28 days annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Carry out cooking duties
- Ensure kitchen and service areas are always clean and tidy and assist with waste removal
- Clear and wash dishes in the dining area
- Deliver hospitality orders to meeting rooms
- Clear rooms of any trays, flasks, crockery
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
Desirable Criteria:
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Full Clean driving licence
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2602-10 - Food Service Assistant in Coleraine employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. As a Food Service Assistant at our Kerry Foods location in Coleraine, you will enjoy benefits such as 28 days of annual leave, a company pension scheme, and opportunities for personal development, all while being part of a team that values fun and pride in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2602-10 - Food Service Assistant in Coleraine
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you connect with them during your chat and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and adaptability, as these are key for the Food Service Assistant role.
✨Tip Number 3
Dress the part! Even though it’s a food service role, looking smart and presentable can make a great first impression. It shows you take the opportunity seriously and are ready to represent the Mount Charles Group well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects the family values they cherish.
We think you need these skills to ace RF-2602-10 - Food Service Assistant in Coleraine
Some tips for your application 🫡
Show Your Customer Service Passion:Make sure to highlight your love for customer service in your application. We want to see how you connect with people and create a welcoming atmosphere, so share any relevant experiences that showcase this!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Food Service Assistant role. We appreciate when candidates show they’ve done their homework.
Keep It Clear and Concise:When writing your application, keep it clear and to the point. We love a well-structured application that’s easy to read. Avoid jargon and make sure your passion shines through without overwhelming us with too much information.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Mount Charles
✨Know Your Customer Service Basics
Since this role is all about providing top-notch customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show your passion for the role and align with the company's values.
✨Familiarise Yourself with HACCP Regulations
Understanding HACCP regulations is crucial for this position. Do some research on these guidelines and be ready to discuss how you would ensure compliance in your daily tasks. This shows that you're proactive and serious about food safety.
✨Show Off Your Team Spirit
This job requires working as part of a team, so be prepared to talk about your teamwork experiences. Share specific instances where you collaborated effectively with others, highlighting your flexibility and adaptability in different situations.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company events, or training opportunities. This demonstrates your genuine interest in the role and the company culture.
