At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and support for your wellbeing.
- Other info: Flexible hours with opportunities for career advancement in a supportive environment.
- Why this job: Be part of a fun team that values growth and customer satisfaction.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 25000 - 30000 € per year.
Location: Magherafelt - BSG Engineering
Quantity of Posts Available: 1
Salary: £12.71
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at our BSG Engineering, Magherafelt. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 20 hours per week Monday to Friday 9:30am - 1:30pm
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used
- During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
- All offices, toilets, etc and amenity areas to be presented in a clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Sat 06 June 2026
Cleaning Operative JBLE1_NI employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture in Magherafelt. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, we believe in fostering a positive environment where our team can thrive while delivering outstanding service. Join us to be part of a leading facilities management company that values integrity, fun, and pride in our work.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operative JBLE1_NI
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but that you genuinely want to be part of their family-oriented team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! Even though it’s a cleaning operative role, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Mount Charles Group directly.
We think you need these skills to ace Cleaning Operative JBLE1_NI
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the company. A bit of warmth and friendliness can go a long way!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your customer service skills and any relevant experience that aligns with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your skills and experiences. This makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of the Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Reflect on how your personal values align with theirs and be ready to share examples that demonstrate this during your interview.
✨Showcase Your Customer Service Skills
As a Cleaning Operative, exceptional customer service is key. Prepare specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in this role.
✨Highlight Attention to Detail
Attention to detail is crucial in cleaning roles. Think of instances where your keen eye for detail made a difference in your work. Be prepared to discuss how you ensure cleanliness and hygiene standards are met consistently.
✨Familiarise Yourself with Health and Safety Standards
Since the role involves compliance with health and safety regulations, brush up on basic health and safety practices relevant to cleaning. You might be asked about how you would handle potential hazards or ensure safety in your work environment, so having this knowledge will set you apart.
