At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy 28 days annual leave, pension scheme, and health support.
- Other info: Flexible hours with opportunities for career advancement.
- Why this job: Be part of a fun team that values your contribution and growth.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 12 - 14 € per hour.
Mount Charles Group are one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer‑focused individual and want to join a fun and family‑oriented business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at Radius Portcaman Fold, Bushmills. This is a great opportunity to join a world‑leading facilities management company.
Working Pattern: Monday – Friday 3:30 pm – 7:30 pm, 20 hours per week
Rewards:
- 28 days annual leave (pro rata)
- Company pension scheme
- Employee assistance program to support your health & wellbeing
- Financial education / financial wellbeing advisory service
- Company events
The Role:
- Providing the highest level of cleaning service within your area of responsibility in line with the client’s specifications.
- Responding positively, politely and promptly to all customer requirements, and carrying out your duties in a professional and courteous manner.
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide.
- Ensuring all stocks are replenished in your area of responsibility.
- Ensuring regular checks are carried out to the equipment/machines used.
- During hours of work, ensuring all equipment is left clean and in good working order at the end of your shift, reporting any defects to your line manager.
- Making yourself familiar with and following all company procedures and regulations.
- Participating in the health and safety policy of the company and reporting any dangers, near misses or hazards you encounter to your line manager.
- All offices, toilets, etc and amenity areas to be presented in a clean and tidy state.
Qualifications:
- Exceptional customer service skills.
- Strong attention to detail.
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
- Previous work experience in customer service employment.
- Must be physically fit to carry out manual duties.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.
Desirable Criteria:
- Current BICS qualifications.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Great People – Great Service – Great Future
RF-2601-75 - Cleaning Operative in Bushmills employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. With a commitment to customer service excellence, employees enjoy benefits such as 28 days of annual leave, a company pension scheme, and access to health and financial advisory services. Located at Radius Portcaman Fold in Bushmills, this role as a Cleaning Operative provides a unique opportunity to be part of a leading facilities management company that values doing the right thing and growing together.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2601-75 - Cleaning Operative in Bushmills
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but a place where you can grow and contribute.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, be ready to share examples of how you've gone above and beyond for customers in the past. We want to see that you can bring that same energy to the team!
✨Tip Number 3
Be prepared to discuss your attention to detail. Cleaning is all about the little things, so think of specific instances where your keen eye made a difference. This will show that you take pride in your work, just like Mount Charles does!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Mount Charles family. Don’t miss out on this opportunity!
We think you need these skills to ace RF-2601-75 - Cleaning Operative in Bushmills
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you can respond positively and politely to customer needs, as this is key for the Cleaning Operative role.
Attention to Detail is Key:Don’t forget to mention your strong attention to detail! This is super important for ensuring that all areas are cleaned to the highest standards. Share any relevant experiences that showcase this skill.
Be Yourself!:Let your personality shine through in your application. We’re a fun and family-oriented business, so showing us who you are will help us see if you’re a good fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand Mount Charles Group's family values: Do the right thing, Have fun & grow together, and Take pride in what you do. This will help you align your answers with their culture and show that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As a Cleaning Operative, exceptional customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing a high level of service, which is key for this role.
✨Highlight Attention to Detail
In cleaning, attention to detail is everything. Think of specific instances where your keen eye for detail made a difference in your work. Be ready to discuss how you ensure cleanliness and order in your previous roles, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.
