At a Glance
- Tasks: Assist in food prep, service, and sales while delivering top-notch customer service.
- Company: Join the Mount Charles Group, a diverse and inclusive employer.
- Benefits: Enjoy 22 days annual leave, pension scheme, and wellness support.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 20000 - 25000 € per year.
Assist in the preparation, service and sales of all food and beverages for the unit.
Preparation of service counter (including placing food and beverages in appropriate containers and ensuring correct utensils are available).
Provide the highest level of customer service in a consistent approach to anyone who uses the facility.
Work as part of the team to ensure service is delivered on time and to a consistently high standard.
Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota.
Carry out cooking duties if necessary.
Ensure kitchen and service areas (including customer tables and chairs) are always clean and tidy and assist with waste removal.
Clear and wash dishes in the dining area as required.
Deliver hospitality orders to meeting rooms (if applicable).
Clear rooms of any trays, flasks, crockery etc. following the provision of hospitality (if applicable).
Be responsible for cash handling duties under your control.
Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.
Ensure all customers are served in a quick and efficient manner.
Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times.
Rewards:
- 22 days annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
Desirable Criteria:
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Full Clean driving licence
Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-601-64 - Mobile Food Service Assistant in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises employee wellbeing and development, offering 22 days of annual leave, a comprehensive pension scheme, and access to an Employee Assistance Program. Our vibrant work culture fosters teamwork and a commitment to high standards in customer service, making it a rewarding environment for those passionate about hospitality. Located in a dynamic setting, we provide unique opportunities for growth and engagement through company events and a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land RF-601-64 - Mobile Food Service Assistant in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. Remember, first impressions count, and showing that you take pride in your appearance reflects well on your commitment to high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace RF-601-64 - Mobile Food Service Assistant in Belfast
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your enthusiasm for providing excellent customer service in your application. We want to see how you connect with customers and ensure they have a great experience!
Tailor Your Application:Take a moment to customise your application to match the job description. Mention specific skills like communication and time management that align with what we’re looking for in a Mobile Food Service Assistant.
Keep It Clean and Tidy:Just like the kitchen and service areas, your application should be neat and well-organised. Use clear formatting and check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mount Charles
✨Know Your Role
Familiarise yourself with the job description and responsibilities of a Mobile Food Service Assistant. Understand the importance of customer service, food preparation, and cleanliness in the role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to ensure customer satisfaction. This will demonstrate your passion for the role and your ability to handle various customer interactions.
✨Demonstrate Teamwork
Since this role involves working as part of a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team effort, highlighting your flexibility and adaptability in different situations.
✨Dress the Part
Make sure to dress appropriately for the interview, reflecting the high standards expected in the role. Pay attention to personal hygiene and grooming, as this is crucial in the food service industry. A neat appearance will show that you take the role seriously and understand the importance of professionalism.
