At a Glance
- Tasks: Supervise cleaning operations and ensure high standards of cleanliness at ICC Waterfront Hall.
- Company: Join Mount Charles Group, a leading facilities management provider in Ireland.
- Benefits: Enjoy 20 days annual leave, financial wellbeing support, and a company pension scheme.
- Other info: Flexible working hours with opportunities for career growth and development.
- Why this job: Be part of a dynamic team and make a real difference in event spaces.
- Qualifications: Customer service skills and attention to detail are essential; cleaning qualifications are a plus.
The predicted salary is between 24000 - 30000 £ per year.
Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. We are currently recruiting for a Cleaning Supervisor to join our team based at ICC Waterfront Hall, Belfast.
Working Pattern: 40 hours per week. Days will vary – evenings and weekends. Event shifts: 16:00‑01:00, 18:00‑01:00, 18:00‑04:00.
Rewards:
- 20 days’ annual leave (pro rata)
- Financial education/financial wellbeing advisory service
- Employee assistance programme to support health & wellbeing
- Company pension scheme
- Company events
The Role:
- Contract auditing – carry out quality audits as per schedule and company policy
- Client contact – meet with clients as per schedule
- Assist with payroll when needed
- Check staff uniforms
- Assist the operations manager with induction training – all new starts and staff moving sites must receive induction training as per induction training list
- Ensure all members of staff are completing their roles to the best of their ability, checking each area on an ad‑hoc basis
- Ensure all areas are fully stocked (toiletries, soap dispensers)
- Keep own store area clean, tidy, colour‑coded and up to spec
- Fully flexible approach required
- Holiday cover – assist the supervisor with approving or rejecting holiday requests as per staff engagement app, cover sickness
- Stock ordering
- Comply with all health, safety & hygiene standards
- Comply with HACCP regulations as necessary
- Full compliance with COSHH and colour coding
- Ensure all clothing, footwear and personal hygiene meet company guidelines at all times
- Daily staff management
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in cleaning building interiors an advantage but not essential
- Previous work experience in customer service employment
- Current BICS qualifications
- Basic statutory training – candidates must have basic reading, writing, speaking and listening skills to understand safety instructions and communicate with customers on a day‑to‑day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
RF-2606-28 - Cleaning Supervisor in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With a commitment to quality service at the ICC Waterfront Hall in Belfast, employees benefit from a comprehensive package including 20 days of annual leave, financial education services, and a company pension scheme, all while being part of a dynamic team that values flexibility and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2606-28 - Cleaning Supervisor in Belfast
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Mount Charles.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Mount Charles.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Mount Charles, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace RF-2606-28 - Cleaning Supervisor in Belfast
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Mount Charles that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Mount Charles specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Mount Charles will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Mount Charles
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Mount Charles a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Mount Charles.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Mount Charles, showcasing your work ethic and the quality of your previous roles in janitorial services.
