At a Glance
- Tasks: Deliver top-notch cleaning services while ensuring customer satisfaction and safety standards.
- Company: Join Mount Charles Group, a family-oriented leader in facilities management.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and wellness support.
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Be part of a fun team that values growth and pride in your work.
- Qualifications: Customer service experience and attention to detail are key.
The predicted salary is between 24000 - 30000 £ per year.
Mount Charles Group are one of the largest privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
Working Pattern:
- 40 hours per week
- 5 days out of 7
- 9 pm – 5 am
Rewards:
- 20 days’ annual leave (pro‑rata)
- Company pension scheme
- Employee assistance programme to support your health & wellbeing
- Financial education / financial wellbeing advisory service
- Company events
The Role:
- Provide the highest level of housekeeping/cleaning service within your area of responsibility in line with the client’s specifications.
- Respond positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner.
- Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide.
- Ensure all stocks are replenished in your area.
- Familiarise yourself with and follow all company procedures and regulations.
- Comply with all health, safety & hygiene standards.
- Comply with all HACCP regulations as necessary.
- Follow procedures for correct handling and use of all cleaning materials.
- Report defective equipment, utensils, work or floor surfaces or any other health and safety issues.
- Maintain highest standards of clothing, footwear and personal hygiene in accordance with company guidelines at all times.
- Plan daily cleaning routes to ensure efficient travel between multiple sites.
- Maintain a schedule to meet cleaning deadlines and client expectations.
- Prioritise tasks based on site requirements.
The Person:
- Exceptional customer service skills.
- Strong attention to detail.
- Previous work experience in customer service employment.
- Current BICS qualifications.
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
- Full clean driving licence.
Equal Opportunity & Additional Information:
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. The successful candidate’s job offer will be subject to passing a Personal Track Safety Medical Assessment, including a full medical including drug and alcohol test for the purpose of Public Transport Safety prior to appointment. Mount Charles Group has a policy on recruiting ex‑offenders; a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2606-04 - Mobile Cleaning Operative in Belfast employer: Mount Charles
Mount Charles Group is an excellent employer that prioritises a fun, family-oriented work culture where employees are valued as the greatest asset. With a strong commitment to employee wellbeing, we offer generous benefits including 20 days of annual leave, a company pension scheme, and opportunities for personal growth through various company events. Join us in delivering exceptional service while enjoying a supportive environment that encourages pride in your work and collaboration with colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2606-04 - Mobile Cleaning Operative in Belfast
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Mount Charles.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Mount Charles.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Mount Charles, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace RF-2606-04 - Mobile Cleaning Operative in Belfast
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Mount Charles that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Mount Charles specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Mount Charles will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Mount Charles
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Mount Charles a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Mount Charles.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Mount Charles, showcasing your work ethic and the quality of your previous roles in janitorial services.