At a Glance
- Tasks: Prepare and serve delicious food and beverages while delivering top-notch customer service.
- Company: Join Mount Charles Group, a fun and family-oriented business at Belfast International Airport.
- Benefits: Enjoy 20 days' annual leave, a pension scheme, and career development opportunities.
- Other info: Flexible shifts, uniform provided, and exciting company events await you!
- Why this job: Be part of a team that values people and offers a vibrant work environment.
- Qualifications: Previous food handling experience and a basic food hygiene certificate are essential.
The predicted salary is between 20000 - 25000 € per year.
Location: Antrim - Belfast International Airport - Northern Quarter. Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do.
Working Pattern
- 35 hours per week
- 5 days out of 7
- Variable shifts between 3 am and 11 pm
Rewards
- 20 days' annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
- Uniform Provided
- Company Events
The Role
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
- Check deliveries and food temperatures, completing records and operating the till as required.
The Person
- Previous food handling experience
- Basic food hygiene certificate
- Workable knowledge of HACCP regulations
- High levels of personal hygiene and appearance
- Attention to detail
- Enthusiastic about our customer service and reputation.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.
Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
RF-2605-29 - Food & Beverage Team Member in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer located at Belfast International Airport, offering a vibrant and family-oriented work culture that prioritises employee well-being and growth. With a commitment to doing the right thing and fostering a fun environment, employees enjoy benefits such as a generous annual leave policy, a company pension scheme, and opportunities for career development and training. Join us to be part of a team that values great service and a supportive community.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2605-29 - Food & Beverage Team Member in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's social media and website. Understanding their family values will help you connect with them during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look tidy and professional. It reflects your attention to detail and respect for the role you're applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace RF-2605-29 - Food & Beverage Team Member in Belfast
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Keep It Clean and Tidy:Since hygiene is super important in this role, mention any relevant experience you have with food handling and cleanliness. We love candidates who take pride in their work environment!
Be Enthusiastic!:Let your passion for food and beverage shine through in your application. We’re looking for team members who are excited about providing great service and making our customers happy!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at Mount Charles Group.
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the company and its values. Since Mount Charles Group prides itself on family values and customer service, be ready to discuss how you embody these principles in your previous roles.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer or resolve an issue.
✨Dress for Success
Since this role involves food and beverage service, make sure you present yourself well. Wear clean, smart attire that reflects your professionalism and attention to hygiene, as personal appearance is key in this industry.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your interest and enthusiasm for the position, and it’s a great way to determine if it’s the right fit for you.
