At a Glance
- Tasks: Deliver top-notch service and assist with food prep in a vibrant lounge environment.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 28 days holiday, a pension scheme, and career development opportunities.
- Other info: Flexible shifts and a supportive workplace culture await you.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Food handling experience and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 € per year.
Mount Charles Group is one of the largest privately owned soft facilities management, catering and ancillary service providers in Ireland. We are looking for a Lounge Host to join our team at the Causeway Lounge in Belfast. The role offers an opportunity to work with a leading facilities management company and to grow within the organisation.
Working Pattern
- 40 hours per week
- 5 out of 7 days
- Shifts between 05:00 am and 09:00 pm
- Option to be flexible
Rewards
- 28 days paid holidays (pro‑rata)
- Company pension scheme
- Employee assistance programme to support health and wellbeing
- Financial education and wellbeing advisory service
- Career development and training
Role Responsibilities
- Provide an efficient and friendly service to customers as part of a team, assisting with all aspects of food preparation and presentation to high quality standards.
- Comply with all HACCP regulations and health, safety & hygiene standards.
- Maintain a hygienic and tidy environment; ensure tables, accessories and counters are kept clean and adequately supplied throughout the service period.
- Check deliveries and food temperatures, complete records and operate the till as required.
- Report defective equipment, utensils, work and floor surfaces or any other health and safety issues to the line manager.
- Work closely with the team; communicate effectively at all levels, both independently and as part of a team.
Qualifications & Experience
- Previous food handling experience.
- High levels of personal hygiene and appearance.
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic and passionate about customer service and reputation.
- Self‑motivated, able to work independently.
- Basic statutory training will require reading, writing, speaking and listening skills to understand safety and work instructions and communicate with customers.
Additional Information
The successful applicant’s offer is subject to the Access NI (Basic) check prior to commencement of the role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders; a copy can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Equal Opportunities
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Recruitment Process
Due to the number of applicants we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date you have not been selected for an interview.
RF-2605-15 - Lounge Host in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer, offering a supportive work environment at the Causeway Lounge in Belfast, where employees can thrive and develop their careers in facilities management. With a strong focus on employee wellbeing, including a comprehensive pension scheme and career development opportunities, we foster a culture of teamwork and high standards in customer service. Join us to be part of a leading company that values its staff and promotes a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2605-15 - Lounge Host in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Lounge Host role.
✨Tip Number 2
Show up in style! When you get an interview, dress smartly and arrive on time. First impressions matter, and looking the part shows you’re serious about the job.
✨Tip Number 3
Be ready to chat! Brush up on your customer service skills and be prepared to discuss how you’d handle different situations in the lounge. They want to see your enthusiasm for providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace RF-2605-15 - Lounge Host in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role like Lounge Host where customer service is key.
Tailor Your Application:Make sure to tailor your application to the Lounge Host position. Highlight any previous food handling experience and your passion for customer service. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for attention to detail, so make sure there are no typos or errors!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Lounge Host. Familiarise yourself with food handling practices, HACCP regulations, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since this role involves working closely with a team, be prepared to discuss your previous experiences in a team setting. Share examples of how you've collaborated with others to achieve a common goal, and highlight your communication skills. This will demonstrate that you can fit into their team culture.
✨Dress to Impress
First impressions matter! Make sure you present yourself well by dressing appropriately for the interview. Since personal hygiene and appearance are crucial in this role, showing that you take pride in your appearance will reflect positively on your suitability for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, career development paths, or what a typical day looks like for a Lounge Host. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
