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- Tasks: Assist in food preparation, service, and customer care in a fun environment.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 20 days annual leave, pension scheme, and wellness support.
- Other info: Flexible working hours with opportunities for personal development.
- Why this job: Be part of a family-oriented team that values fun and growth.
- Qualifications: Passion for customer service, good communication, and basic food hygiene knowledge.
The predicted salary is between 20000 - 25000 £ per year.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Mobile Food Service Assistant to join our team based in the Belfast area. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 37.5 hours per week Monday to Sunday Flexible
Rewards:
- 20 days’ annual leave (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Carry out cooking duties
- Ensure kitchen and service areas (including customer tables and chairs) are always clean and tidy and assist with waste removal
- Clear and wash dishes in the dining area as required
- Deliver hospitality orders to meeting rooms
- Be responsible for cash handling duties under your control
- Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Assist with effective management of stock control and portion control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Full Clean driving licence
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. The successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2604-35 - Mobile Food Service Assistant in Belfast employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RF-2604-35 - Mobile Food Service Assistant in Belfast
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their family-oriented culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Show off your passion for providing excellent service and how you can contribute to the fun atmosphere at Mount Charles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take pride in what you do!
We think you need these skills to ace RF-2604-35 - Mobile Food Service Assistant in Belfast
Some tips for your application 🫡
Show Your Customer Service Passion: Make sure to highlight your love for customer service in your application. We want to see how you connect with people and create a positive experience, so share any relevant experiences that showcase this!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We appreciate when candidates show they understand what we’re looking for.
Be Clear and Concise: When writing your application, keep it straightforward. We like to see clear communication, so avoid jargon and get straight to the point about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mount Charles
✨Know Your Customer Service Basics
Since this role is all about providing top-notch customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with HACCP Regulations
Make sure you have a solid understanding of HACCP regulations and food hygiene standards. You might be asked specific questions about these during the interview, so being knowledgeable will demonstrate your commitment to safety and quality in food service.
✨Show Your Team Spirit
This position requires working as part of a team, so be ready to discuss how you collaborate with others. Share examples of how you've worked effectively in a team setting, highlighting your flexibility and adaptability in different situations.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Ask about their family values and how they support employee growth.