At a Glance
- Tasks: Prepare and cook food to exceptional standards while ensuring top-notch customer service.
- Company: Join a fun, family-oriented business at Belfast International Airport.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and career development opportunities.
- Other info: Flexible shifts available with a positive, can-do attitude encouraged.
- Why this job: Be part of a team that values people and delivers outstanding service.
- Qualifications: Attention to detail and experience in a similar role are essential.
The predicted salary is between 25000 - 30000 € per year.
Antrim – Belfast International Airport – Northern Quarter
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer‑focused individual and want to join a fun and family‑oriented business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do.
Working Pattern
- 35 hours per week
- 5 out of 7 days
- Variable shift patterns available – 3am and 11pm
Rewards
- 20 days’ annual leave (pro rata)
- Company pension scheme
- Employee assistance program to support your health & wellbeing
- Financial education / financial wellbeing advisory service
- Career development and training
- Uniform provided
- Company events
The Role
- Ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to
- Ensure the team provides the highest level of customer service consistently to anyone who uses the facility
- Work as part of the team to ensure the service is delivered on time and to the highest possible standard
- Complete any administration as requested, which may include recording food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Complete bookkeeping procedures in line with company requirements; in particular the administration of purchasing, cash handling etc
- Ensure the opening and closing of all food outlets are carried out in accordance with company procedures
The Person
- Attention to detail in all aspects of the work
- Experience in a similar role
- Lead by example and live our values
- Enthusiastic about our customer service and reputation
- Self‑motivated, working independently and on own initiative
- Flexible with a positive, can‑do attitude
- Basic statutory training will require the ability to read, write, speak and listen to understand safety and work instructions and to communicate with customers on a day‑to‑day basis
Eligibility
- Successful applicant's offer subject to Access NI (Basic) check prior to commencement of role
- Offer subject to providing a five‑year, traceable employment history
Equal Opportunities Employer
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
RF-2604-06 - Senior Team Member in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer located at Belfast International Airport, offering a vibrant and family-oriented work culture that prioritises employee wellbeing and growth. With a commitment to doing the right thing and fostering a fun environment, employees enjoy generous benefits including 20 days of annual leave, a company pension scheme, and opportunities for career development. Join us to be part of a team that values your contributions and supports your professional journey in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2604-06 - Senior Team Member in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's social media and website. Understanding their family values will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with their customer-focused approach.
✨Tip Number 3
Show off your enthusiasm! When you’re in the interview, let your passion for customer service shine through. Share specific examples of how you've gone above and beyond in previous roles to deliver exceptional service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in joining their fun and family-oriented team.
We think you need these skills to ace RF-2604-06 - Senior Team Member in Belfast
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We love seeing candidates who are genuinely excited about joining our family-oriented team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can contribute to our values and the role of Senior Team Member!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Make sure you’re familiar with HACCP regulations and food safety standards. Brush up on your culinary skills and be ready to discuss how you ensure high-quality food preparation and customer service.
✨Show Your Team Spirit
This role is all about teamwork, so be prepared to share examples of how you've worked collaboratively in the past. Highlight your ability to lead by example and how you embody the company’s family values.
✨Be Customer-Focused
Since this position revolves around customer service, think of specific instances where you’ve gone above and beyond for customers. Show your enthusiasm for creating a positive experience for everyone who uses the facility.
✨Flexibility is Key
With variable shift patterns, it’s important to demonstrate your flexibility. Be honest about your availability and express your willingness to adapt to the needs of the team and the business.
