At a Glance
- Tasks: Join our team to prepare and serve delicious food and beverages with a smile!
- Company: Mount Charles Group, a fun and family-oriented facilities management leader.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and career development opportunities.
- Other info: Flexible shifts, a supportive work environment, and exciting company events await you!
- Why this job: Be part of a vibrant team at Belfast International Airport and make customers happy.
- Qualifications: Previous food handling experience and a basic food hygiene certificate are required.
The predicted salary is between 20000 - 25000 € per year.
Mount Charles Group is one of the largest privately owned soft Facilities Management, catering and ancillary service providers in Ireland. We are a customer‑focused, fun and family‑oriented business that values people as our greatest asset. Our family values are: Do the right thing, have fun & grow together, take pride in what you do!
We are currently recruiting a Food & Beverage Team Member for our Northern Quarter office at Belfast International Airport. This is a great opportunity to join a world‑leading facilities management company.
Working Pattern
- 35 hours per week
- 5 days out of 7
- Variable shifts between 3am and 11pm
Rewards
- 20 days of annual leave
- Company Pension Scheme
- Employee Assistance Programme to support health & wellbeing
- Financial Education / Financial wellbeing advisory service
- Career Development and Training
- Uniform provided
- Company Events
The Role
- Assist in the preparation, service and sales of all food and beverages for the unit
- Prepare the service counter
- Provide the highest level of customer service consistently to all users of the facility
- Carry out all cleaning duties as instructed by the line manager or per the unit cleaning rota
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period
- Check deliveries and food temperatures, complete records and operate the till as required
The Person
- Previous food handling experience
- Basic food hygiene certificate
- Working knowledge of HACCP regulations
- High levels of personal hygiene and appearance
- Attention to detail
- Enthusiastic about our customer service and reputation
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants, only short‑listed applicants will be contacted. If you have not been contacted within six weeks of the closing date, you have not been selected for an interview, and the successful applicant’s offer is subject to the Access NI (Basic) check prior to commencement of the role. The Access NI Code of Practice is available upon request, as is the policy on recruiting ex‑offenders. A criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2604-05 - Food & Beverage Team Member in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises a fun, family-oriented work culture while valuing its employees as the cornerstone of its success. Located at Belfast International Airport, this role offers not only competitive benefits such as a company pension scheme and career development opportunities but also a supportive environment where team members can thrive and take pride in their contributions to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2604-05 - Food & Beverage Team Member in Belfast
✨Tip Number 1
Get to know the company culture! Mount Charles Group values fun and family, so show your personality during interviews. Share experiences that highlight your customer service skills and how you align with their values.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions related to food handling and customer service. This will help you feel more confident and ready to impress the hiring team.
✨Tip Number 3
Dress the part! Since hygiene and appearance are key in this role, make sure you present yourself well. A neat and tidy look shows you take pride in what you do, which is exactly what they’re looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your enthusiasm for the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace RF-2604-05 - Food & Beverage Team Member in Belfast
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love to see enthusiasm and a bit of fun in your words. Remember, we’re all about having fun and growing together, so don’t be afraid to show us who you are!
Tailor Your Application:Make sure to tailor your application to the Food & Beverage Team Member role. Highlight any relevant experience you have, especially in food handling or customer service. We want to see how you can contribute to our family-oriented business!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use simple language and make sure to address all the key points from the job description. We want to understand your skills and experiences easily.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the Mount Charles Group and their values. Understand their focus on customer service and family-oriented culture. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous food handling experience and any relevant certifications, like your basic food hygiene certificate. Highlight specific examples where you’ve demonstrated attention to detail and high levels of personal hygiene.
✨Customer Service is Key
Prepare to talk about how you’ve provided excellent customer service in the past. Think of situations where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with their emphasis on a fun and customer-focused environment.
✨Ask Questions
Don’t forget to prepare some questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and the company.
