At a Glance
- Tasks: Lead a dynamic catering team to deliver exceptional food and service.
- Company: Join Mount Charles Group, a family-oriented leader in facilities management.
- Benefits: Enjoy 20 days annual leave, pension scheme, and wellness support.
- Other info: Equal opportunities employer welcoming diverse applicants.
- Why this job: Be part of a fun environment where you can grow and make a difference.
- Qualifications: Experience in fast-paced catering and strong communication skills required.
The predicted salary is between 25000 - 30000 € per year.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
Working Pattern: 40 Hours per week, 5 days out of 7, 04:00 - 20:30
Rewards:
- 20 days annual leave (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to.
- Ensure all food is prepped and ready for service.
- Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility.
- Work as part of the team to ensure the service is delivered on time.
- Completing any administration as requested which may include ordering all stock for the unit.
- Complete bookkeeping procedures in line with company requirements.
- Report defective equipment, work and floor surfaces.
- Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures.
- Manage the team effectively to ensure all service areas are fully stocked and well presented.
- End of month duties to be completed on the last day of the month.
The Person:
- Previous experience working within a fast paced catering/hospitality environment.
- Demonstrable knowledge of HACCP.
- Previous management/supervisory experience.
- Excellent communication and organisational skills.
- Previous experience working in contract catering.
- NVQ level 2&3 or City & Guilds 706/1&2 or above.
Additional Information:
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
RF-2603-37 - Catering Supervisor in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises a family-oriented work culture, where employees are valued as the greatest asset. With a strong commitment to employee wellbeing, we offer generous benefits including a company pension scheme, financial education services, and ample annual leave, all while fostering an environment that encourages personal growth and teamwork. Join us in delivering outstanding catering services in a fun and supportive atmosphere, where you can truly take pride in your work and grow together with your colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2603-37 - Catering Supervisor in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's social media and website. Understanding their family values will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in catering and management.
✨Tip Number 3
Show off your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate that you truly align with their focus on exceptional service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace RF-2603-37 - Catering Supervisor in Belfast
Some tips for your application 🫡
Show Your Passion for Catering:When you're writing your application, let your love for the catering industry shine through! Share any experiences that highlight your customer service skills and how you’ve contributed to a team in a fast-paced environment.
Highlight Relevant Experience:Make sure to mention any previous roles you've had in catering or hospitality. If you've got experience with HACCP regulations or managing a team, shout about it! We want to see how your background aligns with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles
✨Know Your HACCP
Make sure you brush up on your knowledge of HACCP regulations before the interview. Being able to discuss how you’ve implemented these standards in previous roles will show that you’re serious about food safety and quality.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in fast-paced environments. The Mount Charles Group values customer focus, so demonstrating your ability to handle customer interactions with a positive attitude will set you apart.
✨Teamwork is Key
Think of specific instances where you’ve successfully worked as part of a team. Highlighting your collaborative spirit and how you’ve managed or supported your team in achieving goals will resonate well with their family-oriented culture.
✨Be Ready for Practical Questions
Expect questions that may require you to think on your feet, especially regarding food preparation and service delivery. Practising situational responses can help you feel more confident and prepared to tackle any scenario they throw your way.
