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- Tasks: Lead a team in delivering top-notch cleaning services and ensure client satisfaction.
- Company: Join a fun, family-oriented facilities management company that values its people.
- Benefits: Enjoy 25 days annual leave, health support, pension scheme, and career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in the cleaning industry and strong communication skills are essential.
- Other info: Full driving licence required; enjoy company events and a supportive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for an Area Manager to join our team looking after the Belfast area. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- 32 hours per week
- Monday to Thursday - 7:30am - 3pm
- Friday - 7:30am - 11am
Health Care Catering Area Manager role Rewards
- 25 days’ annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training and unrivalled opportunities for career progression
- Uniform Provided
- Company Events
- Company vehicle and car allowance included
- Company mobile and laptop
The Role
- To ensure that all staff have completed Induction and appropriate skills based training and identify any retraining needs of employees.
- Deal with all staff performance, disciplinary issues in line with company procedures.
- To ensure a safe working environment.
- To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
- Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams.
- Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that affect monthly results.
- Weekly meetings with Operations Managers.
- Interface with client to complete monthly KPI returns.
The Person
- Full driving licence.
- IT skills - Use of Online HR, Pay Roll and Audits.
- Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning.
- Excellent communication skills.
- Financial acumen and experience of budget management.
- Health & Safety experience.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
- The post also requires proficient skills in computer literacy.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
RF-2603-14 - Area Manager in Belfast employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RF-2603-14 - Area Manager in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Mount Charles. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since Mount Charles prides itself on family values, think about how your own experiences align with their motto: 'Do the right thing, Have fun & grow together'.
✨Tip Number 3
Showcase your skills during the interview! Be ready to discuss your experience in multi-contract management and how you've handled client queries effectively. Use specific examples to demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace RF-2603-14 - Area Manager in Belfast
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for clients in the past, so share specific examples that demonstrate your commitment to client satisfaction.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this role. We’re looking for someone with experience in the cleaning industry and multi-contract management, so make those skills pop!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications and experiences without any confusion.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of the company. Since they emphasise family values like 'Do the right thing' and 'Have fun & grow together', think about how your personal values align with theirs. Be ready to share examples that demonstrate this alignment.
✨Showcase Your Leadership Skills
As an Area Manager, you'll need to manage staff performance and training. Prepare specific examples from your past experiences where you successfully led a team or resolved conflicts. Highlight your ability to create a safe and productive working environment, as this is crucial for the role.
✨Prepare for Client Interaction Scenarios
Since client satisfaction is key, think about times when you've dealt with client queries effectively. Be ready to discuss how you would handle challenging situations and ensure client satisfaction. This will show that you understand the importance of client relationships in facilities management.
✨Brush Up on Your IT Skills
The job requires proficiency in online HR systems and payroll audits. Make sure you're comfortable discussing your IT skills during the interview. If you have experience with specific software, mention it! This will demonstrate your readiness to handle the administrative aspects of the role.