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- Tasks: Manage cleaning teams and ensure top-notch service at events.
- Company: Join a family-oriented company that values its people and promotes fun.
- Benefits: Enjoy 25 days holiday, life assurance, and a pension scheme.
- Why this job: Be part of a dynamic team making events shine with your leadership.
- Qualifications: Attention to detail and strong customer service skills are essential.
- Other info: Flexible hours with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Belfast - Waterfront Hall International Convention Centre
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing. Have fun & grow together. Take pride in what you do!
Working Pattern: 40 hours per week, 5 days over 7 days, operating between the hours 0600hrs and 0100hrs. This role includes evenings and weekends.
Rewards:
- 25 days’ paid holidays plus 8 bank holidays
- Life Assurance
- Company Pension Scheme
- Employee Assistance Program
- Financial Education/Financial wellbeing service
- Leadership and Development academy
- Company Events
The Role:
- Contract Auditing – Carry out Quality Audits as per schedule and per company policy
- Client Contact – Meet with Clients as per schedule – Complete client contact sheet
- Assisting with Payroll when needed – Monthly Checking of Report
- Assisting the operations manager with Induction Training - All new starts and staff moving sites must get induction training as per induction training list
- Daily Staff Management - Unplanned absence sickness/ no shows as per agreed central admin process
- Ensuring all members of staff are completing their roles to the best of their abilities including checking each of their areas on an adhoc basis
The Person:
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently and on own initiative.
- Flexible with a positive, can-do attitude.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
- The post also requires proficient skills in computer literacy.
Equal Opportunity: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
RF-2512-36 - Assistant Events Cleaning Manager in Belfast employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RF-2512-36 - Assistant Events Cleaning Manager in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show us that you're not just a fit for the role, but also for the team!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to showcase your customer service skills and enthusiasm.
✨Tip Number 3
Dress the part! Even if the role is in events cleaning, looking smart and professional can make a great first impression. It shows us that you take the opportunity seriously and are ready to represent our family values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re genuinely interested in the position and appreciate the time we took to meet with you. Plus, it keeps you fresh in our minds!
We think you need these skills to ace RF-2512-36 - Assistant Events Cleaning Manager in Belfast
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our family values.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we're looking for in an Assistant Events Cleaning Manager. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of the Mount Charles Group. They emphasise doing the right thing, having fun, and taking pride in your work. Reflect on how your personal values align with theirs and be ready to share examples that demonstrate this alignment.
✨Showcase Your Customer Focus
As an Assistant Events Cleaning Manager, customer service is key. Prepare specific examples from your past experiences where you went above and beyond for a customer or resolved a challenging situation. This will show your enthusiasm and passion for maintaining a great reputation.
✨Demonstrate Attention to Detail
Given the role's emphasis on quality audits and staff management, be prepared to discuss how you ensure attention to detail in your work. You might want to share a story about a time when your meticulousness led to a positive outcome, whether it was in a previous job or a relevant project.
✨Be Ready for Flexibility Questions
The job requires a flexible attitude, especially with varying hours. Think of instances where you've had to adapt quickly to changes or manage unexpected challenges. Highlighting your ability to stay positive and proactive in such situations will resonate well with the interviewers.
