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- Tasks: Join our team to deliver friendly service and assist with food preparation at Belfast International Airport.
- Company: Fun, family-oriented food and facilities management company that values its people.
- Benefits: 28 days paid holidays, pension scheme, health support, and career development opportunities.
- Why this job: Be part of a dynamic team and make customers smile while gaining valuable experience.
- Qualifications: Previous food handling experience and a passion for customer service are essential.
- Other info: Flexible working hours and a supportive environment for personal growth.
Food Service Assistant – Causeway Lounge, Belfast International Airport
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: do the right thing, have fun & grow together, take pride in what you do.
We are currently recruiting for a Food Service Assistant to join our team based at Causeway Lounge, Belfast International Airport. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- 32 hours per week
- 4 days out of 7
- 4am - 9pm
- Option to be flexible
Rewards
- 28 days’ paid holidays (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
- Uniform Provided
- Company Events
Responsibilities
- Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards.
- Comply with all HACCP (Hazard analysis of critical control points) regulations and all Health, Safety & Hygiene standards.
- Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
- Check deliveries and food temperatures, completing records and operating the till as required.
- Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues to your Line Manager.
- Build a close working relationship with the team.
- It is essential that you can work as part of a team, as well as on your own, and communicate effectively at all levels.
Qualifications
- Previous food handling experience.
- High levels of personal hygiene and appearance.
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic and passionate about customer service and reputation.
- Self-motivated, working independently and on own initiative.
- Flexible with a positive, can-do attitude.
Equal Opportunities & Other Information
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Please note the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
RF-2511-38 - Food Service Assistant in Belfast employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RF-2511-38 - Food Service Assistant in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a friendly service, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look tidy and professional. It shows that you take pride in your appearance and are serious about the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace RF-2511-38 - Food Service Assistant in Belfast
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you can bring a friendly and efficient service to our team at the Causeway Lounge!
Emphasise Teamwork: Since this role is all about working as part of a team, share examples of how you've collaborated with others in previous jobs. We love seeing candidates who can build strong relationships with their colleagues.
Attention to Detail is Key: Mention any experience you have with food handling or maintaining hygiene standards. We value attention to detail, so let us know how you ensure high-quality service in your work.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at Mount Charles Group.
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the company's family values: doing the right thing, having fun, and growing together. This will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As a Food Service Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved issues effectively. This will demonstrate your enthusiasm and passion for customer satisfaction.
✨Emphasise Teamwork
Since the role requires working as part of a team, think of specific instances where you collaborated successfully with others. Highlighting your ability to build relationships and communicate effectively will show that you can thrive in their team-oriented environment.
✨Prepare for Health and Safety Questions
Familiarise yourself with HACCP regulations and general health and safety standards in food service. Be ready to discuss how you maintain hygiene and safety in your work, as this is crucial for the role and will reflect your attention to detail.
