At a Glance
- Tasks: Deliver top-notch cleaning services across Belfast and surrounding areas.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and wellness support.
- Other info: Flexible hours with opportunities for career advancement in a supportive environment.
- Why this job: Be part of a fun team that values your contribution and growth.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 28000 - 28000 € per year.
Location: Belfast
Salary: £13.50
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Mobile Cleaning Operative to join our team looking after Belfast and surrounding areas. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 30 hours per week Monday to Friday including weekends 8am - 3pm
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, or hazards you encounter to your Line Manager
- All offices, toilets, and amenity areas to be presented clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all regulations as necessary
- Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues to your Line Manager
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Must have full valid driving license
- Access to own transport
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Fri 29 May 2026
Mobile Cleaning Operative JBLE1_NI in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture in Belfast. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, we ensure our team members feel valued and empowered to thrive in their roles. Join us to be part of a leading facilities management company where you can take pride in your work and enjoy a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Cleaning Operative JBLE1_NI in Belfast
✨Tip Number 1
Get to know the company culture! Mount Charles Group values family and fun, so when you get the chance to chat with them, show your personality and how you align with their values. It’s all about making that connection!
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. They’re looking for someone who can respond positively and promptly to customer needs, so think of examples from your past experiences that showcase this.
✨Tip Number 3
Don’t forget to highlight your attention to detail! As a Mobile Cleaning Operative, it’s crucial to ensure everything is spotless. Share any relevant experiences where your keen eye made a difference.
✨Tip Number 4
Finally, make sure to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mount Charles family!
We think you need these skills to ace Mobile Cleaning Operative JBLE1_NI in Belfast
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you can respond positively and promptly to customer needs, as this is key for the Mobile Cleaning Operative role.
Be Detail-Oriented:Attention to detail is crucial for this position. In your written application, give examples of how you've maintained high standards in previous roles, especially when it comes to cleanliness and organisation.
Follow the Application Process:Don’t forget to apply through our website! It’s super important that you follow the application process outlined in the job description to ensure your application gets noticed.
Communicate Clearly:Since basic reading, writing, speaking, and listening skills are essential, make sure your application is clear and easy to read. This will show us that you can communicate effectively with customers and colleagues alike.
How to prepare for a job interview at Mount Charles
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Mobile Cleaning Operative. Familiarise yourself with the specific cleaning tasks mentioned in the job description, like maintaining cleanliness in offices and toilets. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position requires exceptional customer service skills, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handled customer requests or complaints, as this will show that you can respond positively and professionally.
✨Highlight Attention to Detail
Attention to detail is crucial in cleaning roles. Prepare to talk about how you ensure thoroughness in your work. You might mention specific techniques you use to check your work or how you keep track of supplies and equipment, which aligns with the company's focus on quality service.
✨Be Ready for Health and Safety Questions
Given the importance of health and safety in this role, brush up on relevant policies and procedures. Be prepared to discuss how you would handle potential hazards or report issues. Showing that you take safety seriously will impress your interviewers and demonstrate your commitment to the role.
