At a Glance
- Tasks: Prepare and serve delicious food while delivering top-notch customer service.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and wellness support.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Be part of a fun, family-oriented team that values your contributions.
- Qualifications: Passion for customer service, good communication skills, and basic food hygiene knowledge.
The predicted salary is between 30000 - 30000 € per year.
Location: Belfast
Salary: £14.50
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! We are currently recruiting for a Mobile Food Service Assistant to join our team based in the Belfast area. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 37.5 hours per week Monday to Sunday
Flexible Rewards:
- 20 days' annual leave (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Carry out cooking duties
- Ensure kitchen and service areas (including customer tables and chairs) are always clean and tidy and assist with waste removal
- Clear and wash dishes in the dining area as required
- Deliver hospitality orders to meeting rooms
- Be responsible for cash handling duties under your control
- Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Full Clean driving licence
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Food Service Worker in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture in the vibrant city of Belfast. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, we ensure our team members feel valued and empowered to deliver outstanding customer service. Join us to be part of a leading facilities management company where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Worker in Belfast
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and food safety. Role-playing with a friend can help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food Service Worker in Belfast
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for providing excellent customer service in your application. We want to see that you genuinely care about making people's experiences enjoyable!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Food Service Worker role. We appreciate when candidates put in the effort.
Be Clear and Concise:When writing your application, keep it clear and to the point. We’re looking for straightforward communication, so avoid fluff and get straight to what makes you a great fit for the team.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and we’ll be able to review your application quickly!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the Mount Charles Group and their values. Understand their commitment to customer service and how you can contribute to that. Be ready to discuss your previous experiences in food service and how they align with the role.
✨Show Off Your People Skills
As a Food Service Worker, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone's experience better.
✨Be Ready for Practical Questions
Expect questions about food hygiene and safety standards, especially HACCP regulations. Brush up on your knowledge and be prepared to explain how you would handle specific situations in the kitchen or dining area.
✨Dress the Part
Even though it’s a food service role, first impressions matter! Dress smartly and appropriately for the interview. It shows that you take the opportunity seriously and are ready to represent the company well.
