At a Glance
- Tasks: Assist in food preparation, service, and maintaining cleanliness in a fun team environment.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 20 days annual leave, pension scheme, and health support.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Be part of a family-oriented business that values customer service and teamwork.
- Qualifications: Passion for customer service, good communication skills, and basic food hygiene knowledge.
The predicted salary is between 30000 - 30000 € per year.
Location: Belfast
Salary: £14.50
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! We are currently recruiting for a Mobile Food Service Assistant to join our team based in the Belfast area. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 37.5 hours per week Monday to Sunday
Flexible Rewards:
- 20 days' annual leave (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Carry out cooking duties
- Ensure kitchen and service areas (including customer tables and chairs) are always clean and tidy and assist with waste removal
- Clear and wash dishes in the dining area as required
- Deliver hospitality orders to meeting rooms
- Be responsible for cash handling duties under your control
- Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Full Clean driving licence
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Food Service Assistant Catering Services in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture in the vibrant city of Belfast. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, we ensure our team members feel valued and empowered to deliver outstanding service. Join us to be part of a leading facilities management company where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Assistant Catering Services in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Food Service Assistant. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Share these stories during your interview to highlight your passion for service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional. Plus, it keeps you on their radar!
We think you need these skills to ace Food Service Assistant Catering Services in Belfast
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for providing excellent customer service in your application. We want to see how you connect with customers and create a welcoming atmosphere!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to reflect the specific skills and experiences that match the Food Service Assistant role. It shows us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the Mount Charles Group and their values. Understand their commitment to customer service and how you can contribute to that. Be ready to discuss your previous experiences in food service and how they align with the role.
✨Show Off Your People Skills
As a Food Service Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone's experience better.
✨Be Ready for Practical Questions
Expect questions about food hygiene and safety standards, especially HACCP regulations. Brush up on your knowledge and be prepared to discuss how you would handle specific situations in the kitchen or dining area.
✨Dress the Part
Even though it's a catering role, first impressions matter! Dress smartly and appropriately for the interview. It shows that you take the opportunity seriously and are ready to represent the company well.
