At a Glance
- Tasks: Lead a team to ensure top-notch cleanliness at exciting events.
- Company: Join the Mount Charles Group, a leader in facilities management.
- Benefits: Enjoy 20 days' annual leave, financial wellness support, and company events.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Be part of a fun team while making events shine!
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 30000 - 30000 € per year.
Location: Belfast - ICC Waterfront Hall
Quantity of Posts Available: 1
Salary: £15.00
Mount Charles Group are committed to doing the right thing, having fun, and growing together. We are currently recruiting for an Event Cleaning Team Leader to join our team based at ICC Waterfront Hall, Belfast. This is a great opportunity to join a world-leading facilities management company.
Working Pattern: 30 hours per week, Evenings and Weekends - Depending on event type
Rewards:
- 20 days' annual leave (pro rata)
- Financial Education/Financial wellbeing advisory service
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Company Events
The Role:
- Contract Auditing - Carry out Quality Audits as per schedule and per company policy
- Client Contact - Meet with Clients as per schedule
- Assisting with Payroll when needed
- Check Staff Uniforms
- Assisting the operations manager with Induction Training - All new starts and staff moving sites must get induction training as per induction training list
- Ensuring all members of staff are completing their roles to the best of their abilities including checking each of their areas on an adhoc basis
- Ensuring all areas are fully stocked such as toilet roll dispensers, soap dispensers
- Keeping own store area clean, tidy, colour coded and up to spec
- Fully flexible approach needed
- Holiday Cover
- Stock Ordering
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Full compliance with COSHH and colour coding
- Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times
- Daily Staff Management
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level
- Previous work experience in customer service employment
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants, Mount Charles receives, we have a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
CLOSING DATE: Fri 15 May 2026
Event Team Cleaning Leader JBLE1_NI in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises employee wellbeing and growth, offering a supportive work culture at the ICC Waterfront Hall in Belfast. With benefits such as a company pension scheme, financial education services, and opportunities for professional development, we foster an environment where our team can thrive while delivering outstanding service. Join us to be part of a dynamic team that values doing the right thing, having fun, and growing together.
StudySmarter Expert Advice🤫
We think this is how you could land Event Team Cleaning Leader JBLE1_NI in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and mission. This way, you can show how you align with their ethos of doing the right thing and having fun while growing together.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team management. Think about your past experiences and how they relate to the role of Event Cleaning Team Leader.
✨Tip Number 3
Dress to impress! Make sure your attire is clean, tidy, and professional. Remember, first impressions count, especially in a role that emphasises high standards of personal hygiene and appearance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Event Team Cleaning Leader JBLE1_NI in Belfast
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Event Cleaning Team Leader role. Highlight relevant experience and skills that match the job description. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Just click on the 'Continue to Application' button and follow the steps. We can’t wait to hear from you!
How to prepare for a job interview at Mount Charles
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Event Cleaning Team Leader. Familiarise yourself with the job description, especially the key tasks like contract auditing and client contact. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a must for this position, prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your strong attention to detail and ability to manage staff effectively.
✨Prepare for Health and Safety Questions
Given the importance of health, safety, and hygiene standards in this role, brush up on relevant regulations like COSHH and HACCP. Be ready to discuss how you would ensure compliance and maintain high standards in your team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
