At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment at ICC Waterfront, Belfast.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and a supportive work environment.
- Other info: Flexible hours, great career prospects, and a commitment to health and safety.
- Why this job: Be part of a fun team that values your contribution and growth.
- Qualifications: Customer service skills and attention to detail are essential; experience is a plus.
The predicted salary is between 25000 - 30000 € per year.
Location: Belfast - ICC Waterfront Hall
Quantity of Posts Available: 1
Salary: £12.71
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at ICC Waterfront, Belfast. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 20 Hours Per Week Monday - Friday Working Hours 18:00 - 22:00
Rewards:
- 20 days annual leave pro rata
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of housekeeping/Cleaning service within your area of responsibility in line with the clients' specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers and amenity areas site wide
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
- All offices, toilets, and amenity areas to be presented in a clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues
- Ensure all suggestions, comments or complaints are reported to the Line Manager.
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage
- Previous work experience in customer service employment
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Sat 06 June 2026
Cleaning Operative JBLE1_NI in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, working as a Cleaning Operative at the ICC Waterfront Hall in Belfast provides a rewarding experience in a leading facilities management company. Join us to be part of a team that values doing the right thing, having fun, and growing together.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operative JBLE1_NI in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but a place where you can grow and contribute.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and cleaning roles. Think of examples from your past experiences that highlight your attention to detail and ability to handle customer requests.
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cleaning Operative JBLE1_NI in Belfast
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application:Make sure to tailor your application to the Cleaning Operative role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and attention to detail.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click on the 'Continue to Application' button to get started!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Reflect on how your personal values align with theirs and be ready to share examples that demonstrate this during your interview.
✨Showcase Your Customer Service Skills
As a Cleaning Operative, exceptional customer service is key. Prepare specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction in your role.
✨Highlight Attention to Detail
Attention to detail is crucial in cleaning roles. Think of instances where your keen eye for detail made a difference in your work. Be prepared to discuss how you ensure cleanliness and hygiene standards are met consistently.
✨Prepare for Health and Safety Questions
Familiarise yourself with basic health and safety regulations relevant to cleaning. Be ready to discuss how you would handle potential hazards or equipment issues. Showing that you prioritise safety will impress your interviewers and demonstrate your professionalism.
