At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for customers.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 20 days annual leave, health support, pension scheme, and fun company events.
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Be part of a family-oriented team that values your contribution and growth.
- Qualifications: Customer service skills and attention to detail are essential; driving license required.
The predicted salary is between 28000 - 30000 € per year.
Location: Belfast
Salary: £13.50
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you!
We are currently recruiting for a Mobile Cleaning Operative to join our team looking after Belfast and surrounding areas. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 30 hours per week Monday to Friday including weekends 8am - 3pm
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, or hazards you encounter to your Line Manager
- All offices, toilets, and amenity areas to be presented clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all regulations as necessary
- Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues to your Line Manager
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Must have full valid driving license
- Access to own transport
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Cleaning Attendant (1 year relevant experience required) in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and professional growth, offering a supportive and family-oriented work culture. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for career advancement, joining our team as a Cleaning Attendant in Belfast means becoming part of a leading facilities management company that values customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Attendant (1 year relevant experience required) in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of a Cleaning Attendant. Highlight your customer service skills and attention to detail!
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Cleaning Attendant (1 year relevant experience required) in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in cleaning and customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Attention to Detail:Since this role requires a keen eye for cleanliness, make sure to mention any specific examples where your attention to detail made a difference in your previous jobs. We love seeing that kind of initiative!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Before the interview, make sure you understand the role of a Cleaning Attendant. Familiarise yourself with the specific cleaning tasks mentioned in the job description, like maintaining cleanliness in offices and toilets. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role requires exceptional customer service skills, think of examples from your past experience where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to respond positively and promptly to customer needs.
✨Dress the Part
Even though it's a cleaning role, first impressions matter! Dress smartly and neatly for your interview. It shows respect for the company and the position you're applying for. Plus, it sets a professional tone right from the start.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with or how the company supports its employees' health and wellbeing. Asking questions shows that you're engaged and interested in the role and the company culture.
