At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for customers.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 20 days' annual leave, health support, and a company pension scheme.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Be part of a fun, family-oriented team that values your contribution.
- Qualifications: Customer service skills and attention to detail are essential; experience is a plus.
The predicted salary is between 28000 - 30000 € per year.
Location: Belfast
Salary: £13.50
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you!
We are currently recruiting for a Mobile Cleaning Operative to join our team looking after Belfast and surrounding areas. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 30 hours per week Monday to Friday including weekends 8am - 3pm
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, or hazards you encounter to your Line Manager
- All offices, toilets, and amenity areas to be presented clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all regulations as necessary
- Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues to your Line Manager
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Must have full valid driving license
- Access to own transport
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Area Cleaner / Cleaning Operative in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture in Belfast. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, we ensure our team members feel valued and empowered. Join us to be part of a leading facilities management company where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Area Cleaner / Cleaning Operative in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your customer service skills and attention to detail can shine in the role of a Mobile Cleaning Operative. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even though this is a cleaning role, showing up looking neat and professional can make a great first impression. It shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Area Cleaner / Cleaning Operative in Belfast
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you can respond positively and politely to customer needs, as this is key for the role!
Attention to Detail is Key:When filling out your application, don’t forget to mention your strong attention to detail. This is super important for ensuring all areas are cleaned to the highest standard, so let us know how you excel in this area!
Follow the Instructions:Read through the job description carefully and tailor your application to match. We love it when candidates take the time to align their experience with what we’re looking for, so make it personal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Mount Charles
✨Know Your Cleaning Basics
Brush up on your cleaning knowledge! Familiarise yourself with common cleaning techniques and products, especially those relevant to the role. Being able to discuss your understanding of hygiene standards and equipment will show that you're serious about the job.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you provided excellent service. Be ready to share how you handled difficult situations or went the extra mile for a customer.
✨Dress for Success
Even though it's a cleaning role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the company and the position you're applying for, plus it helps you feel more confident.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with or the company's approach to health and safety. It shows you're genuinely interested in the role and want to ensure it's the right fit for you.
