At a Glance
- Tasks: Lead a fun team to deliver top-notch food and beverage service at Belfast International Airport.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy 20 days annual leave, health support, pension scheme, and exciting company events.
- Other info: Flexible hours and a positive atmosphere await you!
- Why this job: Make a real impact in a vibrant environment while growing your career in hospitality.
- Qualifications: 2 years of supervisory experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Antrim - Belfast International Airport Northern Quarter. Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.
If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Food and Beverage Manager to join our team based at Our Northern Quarter, Belfast International Airport site. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 37.5 hours per week, 5 days out of 7, 4am – 11pm
Rewards:
- 20 days’ annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
Role:
- Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards.
- Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
- Complying with all company and legal procedures relating to food safety, hygiene, health and safety and personal requirements.
- To ensure all goods are displayed correctly and are eye-catching to customers.
- Ensure that all payments are handled correctly.
- Ensure bar fridges and displays are stocked at the end of each shift.
- To be welcoming and create a friendly atmosphere for the customers.
The Person:
- Attention to detail in all aspects of the work.
- 2 Years Experience in Similar Supervisor Role.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently and on own initiative.
- Flexible with a positive, can-do attitude.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Airport F&B Manager — Lead Service in Belfast employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture at Belfast International Airport. With a commitment to customer service excellence, the company provides numerous benefits including a comprehensive Employee Assistance Program, a pension scheme, and opportunities for professional development, making it an ideal place for those seeking a rewarding career in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Airport F&B Manager — Lead Service in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but a place where you can grow and have fun together!
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a friendly atmosphere, think of examples from your past experiences where you went above and beyond for customers. We want to see that passion shine through!
✨Tip Number 3
Be ready to showcase your leadership! As a Food and Beverage Manager, you'll need to lead by example. Prepare to discuss how you've motivated teams in the past and how you plan to inspire your future colleagues at the airport.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our family-oriented team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Airport F&B Manager — Lead Service in Belfast
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are and why you’re passionate about joining our team.
Tailor Your Application:Make sure to tailor your application to the role of Airport F&B Manager. Highlight your relevant experience and skills that align with our values of customer service and teamwork. We want to see how you can contribute to our fun and family-oriented environment!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Mount Charles Group!
How to prepare for a job interview at Mount Charles
✨Know Your Customer Service Basics
Since this role is all about providing top-notch service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of creating a friendly atmosphere.
✨Showcase Your Attention to Detail
The job requires a keen eye for detail, especially in food presentation and hygiene. Prepare to discuss specific instances where your attention to detail made a difference in your previous roles. This will demonstrate that you take pride in your work, just like the company values.
✨Be Ready to Discuss Teamwork
As you'll be working as part of a team, think of examples where you successfully collaborated with others. Highlight how you lead by example and support your colleagues, aligning with the company's family-oriented culture.
✨Prepare for Flexibility Questions
With a working pattern that varies, be ready to discuss your flexibility and adaptability. Share experiences where you had to adjust to changing circumstances or take on different roles, showcasing your positive, can-do attitude.
