At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading provider in Facilities Management in Ireland.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and wellness support.
- Other info: Flexible working hours with opportunities for personal growth.
- Why this job: Be part of a team that values customer service and attention to detail.
- Qualifications: Customer service skills and a keen eye for cleanliness are essential.
The predicted salary is between 20000 - 25000 € per year.
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. We are looking for a Cleaning Operative to join our team at Millbrook Court, Bangor.
Working Pattern: 4 days a week Between 9am – 5pm Temporary
Rewards:
- 20 days’ annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order at the end of your shift
- Familiarising yourself with and following all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
- Ensuring all offices, toilets, etc. and amenity areas are presented in a clean and tidy manner
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Basic statutory training for the role requires candidates to have basic reading, writing, speaking, and listening skills to understand safety and work instructions and communicate with customers on a day-to-day basis
Equal Opportunities: The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
RF-2603-24 - Cleaning Operative in Bangor employer: Mount Charles
Mount Charles Group is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. With a generous benefits package including 20 days of annual leave, a company pension scheme, and access to financial education services, employees at Millbrook Court in Bangor can thrive in a positive environment while contributing to high-quality cleaning services. Join us for meaningful work where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2603-24 - Cleaning Operative in Bangor
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role requires exceptional customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Be proactive! If you can, visit the site at Millbrook Court before your interview. Familiarising yourself with the environment can give you an edge and show your commitment to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Mount Charles Group.
We think you need these skills to ace RF-2603-24 - Cleaning Operative in Bangor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the role of Cleaning Operative. We want to see how you can provide exceptional customer service and attention to detail, so don’t hold back!
Show Off Your Experience:If you've got previous experience in cleaning or customer service, let us know! Share specific examples of how you've handled tasks or challenges in those roles. This will help us see how you'd fit into our team.
Keep It Professional:Even though we’re all about being friendly, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you care!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Cleaning Operative. Familiarise yourself with the specific cleaning tasks mentioned in the job description, like maintaining cleanliness in offices and amenity areas. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, think of examples from your past experiences where you provided great service. Be ready to discuss how you handled customer requests or complaints, as this will highlight your ability to respond positively and courteously.
✨Attention to Detail Matters
This role requires strong attention to detail, so prepare to discuss how you ensure thoroughness in your work. You might want to mention any specific cleaning techniques or checklists you use to maintain high standards, which will show that you take pride in your work.
✨Health and Safety Awareness
Familiarise yourself with basic health and safety protocols relevant to cleaning. Be prepared to talk about how you would report hazards or ensure equipment is used safely. This shows that you take safety seriously and are ready to contribute to a safe working environment.
