At a Glance
- Tasks: Assist in food prep, service, and customer care in a vibrant college environment.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy 20 days annual leave, a pension scheme, and wellness support.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 12 - 15 € per hour.
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. We are currently recruiting for a Food Service Assistant to join our team based at our site Newbridge College Banbridge. This is a great opportunity to join a world leading facilities management company.
Working Pattern: Monday – Friday 10:30am – 2:30pm, 20 hours per week
Rewards:
- 20 days annual leave
- Company pension scheme
- Employee assistance programme to support your health & wellbeing
- Financial education / financial wellbeing advisory service
- Company events
The Role:
- Assist in the preparation, service and sale of all food and beverages for the unit
- Prepare service counter (including placing food and beverages in appropriate containers and ensuring correct utensils are available)
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Carry out cooking duties if necessary
- Ensure kitchen and service areas are always clean and tidy and assist with waste removal
- Clear and wash dishes in the dining area as required
- Be responsible for cash handling duties under your control
- Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
- Report defective equipment/utensils/work and floor surfaces or any other health and safety issues
The Person:
- Make customers aware of current offers and upsell additional products where possible
- Ensure all customer suggestions, comments or complaints are reported to the line manager
- Ensure all customers are served in a quick and efficient manner
- Ensure all clothing, including footwear and personal hygiene, is of the highest standards in accordance with company guidelines at all times
Essential Criteria:
- Demonstrable passion for providing good customer service
- Excellent communication skills
Desirable Criteria:
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
RF-2601-62 - Food Service Assistant in Banbridge employer: Mount Charles
Mount Charles Group is an exceptional employer, offering a supportive work environment where employees can thrive. With a strong focus on employee wellbeing, we provide comprehensive benefits including a company pension scheme, financial education services, and opportunities for personal growth through various company events. Located at Newbridge College Banbridge, our team-oriented culture ensures that every Food Service Assistant plays a vital role in delivering outstanding customer service while enjoying a balanced work-life schedule.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2601-62 - Food Service Assistant in Banbridge
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. When you understand what they stand for, you can tailor your approach and show them why you're the perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your interview!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional when you go for your interview. It shows that you take the opportunity seriously and are ready to represent the Mount Charles Group with pride.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Mount Charles Group right from the start.
We think you need these skills to ace RF-2601-62 - Food Service Assistant in Banbridge
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you went above and beyond to help customers, as this will resonate with our values at Mount Charles Group.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Food Service Assistant role. Mention specific tasks from the job description that you’re excited about and how you can contribute to our team.
Keep It Clear and Concise:We appreciate straightforward applications! Keep your writing clear and to the point, focusing on relevant experiences and skills. Avoid fluff and make sure every sentence adds value to your application.
Apply Through Our Website:Don’t forget to submit your application through our website! This ensures it gets to the right place and helps us keep track of all applicants. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with tasks like food preparation, customer service, and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role heavily focuses on customer interaction, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will demonstrate your passion for delivering great service.
✨Dress the Part
Make sure to dress appropriately for the interview, keeping in mind the company's standards for personal hygiene and appearance. A neat and tidy look will not only make a good impression but also show that you take the role seriously.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. It shows that you're engaged and eager to learn more about the company and your potential position.
