At a Glance
- Tasks: Keep the Bannville Hotel sparkling clean and ensure a welcoming environment for guests.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy 28 days paid holiday, health support, pension scheme, and career progression opportunities.
- Other info: Flexible working hours with no night shifts and a supportive work culture.
- Why this job: Be part of a fun, customer-focused team that values your contributions and growth.
- Qualifications: Previous cleaning experience and a positive, can-do attitude are essential.
The predicted salary is between 12 - 14 £ per hour.
Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team at the Bannville Hotel, Banbridge. This is a great opportunity to join a world leading facilities management company.
Working Pattern:
- 20 hours per week
- 4 days out of 7
- 10am - 3pm
- Includes weekend work
- No nights
Rewards:
- 28 days’ paid holidays (pro rata)
- Employee Assistance Programme to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training and unrivalled opportunities for career progression
- Company Events
The Role:
- Ensure all areas are cleaned efficiently and in a timely manner to the required standards - this to include weekly and periodic tasks
- Use cleaning chemicals safely as detailed by the Control of Substances Hazardous to Health guidelines (COSHH)
- Ensure full working knowledge of all cleaning equipment, materials and agents and use cleaning equipment as directed by the Line Manager only after correct training is given
- Report immediately any equipment which is faulty, mark as faulty and do not use
- Ensure that the safety signage is used appropriately at all times, e.g. wet floor signs and ‘warn’ customers where possible
- Ensure that cleaning stores are kept clean and tidy and equipment is stored correctly and safely at all times
- Be knowledgeable in ‘biohazard’, or biological hazard; we work in environments that may involve the cleaning of bodily fluids such as blood, faeces or vomit that can carry infectious diseases including hepatitis or HIV.
- Comply with all security regulations for cleaning materials, equipment and buildings as laid down by client and Mount Charles
The Person:
- Self-motivated, working independently and on own initiative to ensure set tasks completed
- Flexible with a positive, can-do attitude.
- Good time-management skills
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic about our customer service and reputation.
- Have knowledge of cleaning chemicals/products and have previous cleaning experience
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
RF-2511-18 - Housekeeper in Banbridge employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture. With flexible working hours, generous holiday allowances, and comprehensive training programmes, staff at the Bannville Hotel in Banbridge can thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a team that values doing the right thing, having fun, and taking pride in your work.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2511-18 - Housekeeper in Banbridge
✨Tip Number 1
Get to know the company culture! Mount Charles Group values family and fun, so show your personality during interviews. Share experiences that highlight your customer service skills and how you embody their values.
✨Tip Number 2
Be proactive! If you can, visit the Bannville Hotel before your interview. Familiarise yourself with the environment and maybe even chat with current staff. This shows initiative and genuine interest in the role.
✨Tip Number 3
Prepare for common questions! Think about how you would handle specific cleaning scenarios or customer interactions. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Mount Charles family.
We think you need these skills to ace RF-2511-18 - Housekeeper in Banbridge
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you can contribute to our fun and family-oriented environment, so share any relevant experiences that showcase your ability to connect with customers.
Be Yourself:Let your personality shine through in your written application. We value authenticity, so don’t be afraid to express your enthusiasm for the role and how you align with our family values. It’s all about finding the right fit!
Attention to Detail is Key:Since the role involves cleaning and maintaining high standards, make sure your application is free from typos and errors. This shows us that you pay attention to detail, which is crucial for a Housekeeper position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our company there!
How to prepare for a job interview at Mount Charles
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and practices mentioned in the job description. Be ready to discuss how you ensure cleanliness and safety, especially when it comes to using cleaning chemicals and equipment.
✨Show Your Customer Focus
Since this role is customer-focused, think of examples where you've gone above and beyond for customers in previous jobs. Share these stories during your interview to demonstrate your commitment to excellent service.
✨Emphasise Team Spirit
Mount Charles values a fun and family-oriented environment. Be prepared to talk about how you work well in a team and contribute to a positive workplace culture. Highlight any experiences where you’ve collaborated effectively with others.
✨Demonstrate Attention to Detail
Attention to detail is crucial in housekeeping. Prepare to discuss specific instances where your attention to detail made a difference in your work. This could be anything from spotting a missed spot while cleaning to ensuring all safety protocols are followed.
