At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 20 days annual leave, and a supportive work culture.
- Other info: Flexible hours with opportunities for career advancement in a dynamic environment.
- Why this job: Be part of a fun team that values your contribution and growth.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 26400 - 26400 € per year.
Location: Ballymena - Radius Slemish Drive
Quantity of Posts Available: 1
Salary: £12.71
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at our Radius Slemish Drive, Ballymena. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 10 hours per week Monday to Friday 8am - 4pm
Rewards:
- 20 days' annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients' specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used
- During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
- All offices, toilets, etc and amenity areas to be presented in a clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
CLOSING DATE: Sat 06 June 2026
Cleaning Operative JBLE1_NI in Ballymena employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture in Ballymena. With competitive benefits such as a company pension scheme, employee assistance programmes, and opportunities for professional development, we believe in fostering a positive environment where our team can thrive while delivering outstanding service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Operative JBLE1_NI in Ballymena
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show us that you're not just looking for a job, but that you genuinely want to be part of our family-oriented team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, brush up on how to handle different customer scenarios. We want to see that you can respond positively and professionally to any situation.
✨Tip Number 3
Be ready to showcase your attention to detail! During the interview, we might ask you about specific cleaning tasks or how you ensure everything is up to standard. Think of examples from your past experiences that highlight your meticulous nature.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining our team. Don’t forget to follow up if you haven’t heard back within a few weeks!
We think you need these skills to ace Cleaning Operative JBLE1_NI in Ballymena
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application:Make sure to tailor your application to the Cleaning Operative role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and attention to detail.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Click that 'Continue to Application' button and get started!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the family values of Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Reflect on how your personal values align with theirs and be ready to share examples that demonstrate this during your interview.
✨Showcase Your Customer Service Skills
As a Cleaning Operative, exceptional customer service skills are crucial. Prepare specific examples from your past experiences where you provided outstanding service or resolved customer issues. This will show that you can respond positively and professionally to customer requirements.
✨Highlight Attention to Detail
Attention to detail is key in cleaning roles. Think of instances where your keen eye for detail made a difference in your work. Be prepared to discuss how you ensure cleanliness and hygiene standards are met, as well as how you handle equipment and supplies responsibly.
✨Familiarise Yourself with Health and Safety Standards
Understanding health and safety regulations is vital for this role. Brush up on basic health and safety practices, especially those related to cleaning. Be ready to discuss how you would approach safety in the workplace and any relevant training you have completed.
