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- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy 20 days annual leave, health support, pension scheme, and fun company events.
- Other info: Flexible hours with a supportive work culture and opportunities for development.
- Why this job: Be part of a friendly team that values your contribution and growth.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 12 - 14 £ per hour.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Cleaning Operative to join our team based at our Radius Slemish Drive, Ballymena. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 10 hours per week Monday to Friday 8am – 4pm
Rewards:
- 20 days’ annual leave (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used
- During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
- All offices, toilets, etc and amenity areas to be presented in a clean and tidy
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary
The Person:
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Current BICS Qualifications
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Cleaning Operative in Ballymena employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operative in Ballymena
✨Tip Number 1
Get to know the company! Research Mount Charles Group and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their family-oriented culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your customer service skills and attention to detail align with the role of a Cleaning Operative. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Mount Charles family. Don’t miss out on this opportunity!
We think you need these skills to ace Cleaning Operative in Ballymena
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you can respond positively and courteously to customer needs, as this is key for the Cleaning Operative role.
Attention to Detail is Key: When writing your application, emphasise your strong attention to detail. This is crucial for ensuring that all areas are cleaned to the highest standards, so give us examples of how you've demonstrated this in previous roles.
Follow the Instructions: Be sure to read the job description carefully and tailor your application accordingly. We appreciate when candidates take the time to align their skills and experiences with what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family-oriented team!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand Mount Charles Group's family values: Do the right thing, Have fun & grow together, and Take pride in what you do. Show how your personal values align with theirs during the interview.
✨Highlight Customer Service Skills
Since this role requires exceptional customer service skills, prepare examples from your past experiences where you provided outstanding service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Demonstrate Attention to Detail
As a Cleaning Operative, attention to detail is crucial. Think of specific instances where your keen eye for detail made a difference in your work. Share these examples to illustrate your commitment to maintaining high standards.
✨Familiarise Yourself with Health and Safety Standards
Brush up on basic health and safety regulations relevant to cleaning roles, including HACCP guidelines. Being knowledgeable about these standards will show your preparedness and commitment to workplace safety during the interview.