At a Glance
- Tasks: Deliver top-notch cleaning services and ensure a tidy environment for all.
- Company: Join Mount Charles Group, a leading family-oriented facility management provider in Ireland.
- Benefits: Enjoy 20 days annual leave, health support, pension scheme, and fun company events.
- Other info: Flexible working hours with opportunities for growth and development.
- Why this job: Be part of a team that values customer service and takes pride in their work.
- Qualifications: Great customer service skills and attention to detail are essential.
The predicted salary is between 20000 - 25000 £ per year.
Mount Charles Group is one of the largest privately owned soft facility management, catering and ancillary service providers in Ireland.
We pride ourselves on a customer‑focused, family‑oriented culture with values of doing the right thing, having fun, growing together and taking pride in what we do.
- Working Pattern
- Week 1: 29 hours per week (Thursday & Friday 15:00‑22:00 and Saturday & Sunday 09:00‑17:00)
- Week 2: 21 hours per week (Wednesday to Friday 15:00‑22:00)
- Rewards
- 20 days’ annual leave (pro‑rata)
- Employee Assistance Programme to support health & wellbeing
- Company pension scheme
- Financial education/financial wellbeing advisory service
- Company events
Responsibilities
- Provide the highest level of cleaning service within your area of responsibility in line with client specifications.
- Respond positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner.
- Perform general cleaning services, including offices, meeting rooms, toilets/showers, laboratories and amenity areas site‑wide.
- Ensure all stocks are replenished in your area of responsibility.
- Conduct regular checks of the equipment/machines used.
- Leave all equipment clean and in good working order at the end of your shift, reporting any defects to the line manager.
- Familiarise yourself with and follow all company procedures and regulations.
- Participate in the company health and safety policy and report any dangers, near‑misses or hazards to the line manager.
- Present all offices, toilets and amenity areas in a clean and tidy condition.
Qualifications
- Exceptional customer service skills.
- Strong attention to detail.
- NVQ/SVQ Level One in Cleaning Building Interiors is an advantage but not essential.
- Previous work experience in customer service.
- Basic statutory training required: basic reading, writing, speaking and listening skills to understand safety and work instructions and to communicate with customers on a day‑to‑day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Mount Charles Group has a policy on recruiting ex‑offenders; a copy is available upon request.
Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
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RF-2607-14 - Cleaning Operative in Armagh employer: Mount Charles
Mount Charles in Newry is an excellent employer that prioritises the well-being and growth of its staff. With a strong focus on service excellence, employees enjoy a supportive work culture, competitive benefits including 28 days of paid holidays and a pension scheme, as well as numerous opportunities for career advancement in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2607-14 - Cleaning Operative in Armagh
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Mount Charles.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Mount Charles.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Mount Charles, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace RF-2607-14 - Cleaning Operative in Armagh
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Mount Charles that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Mount Charles specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Mount Charles will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Mount Charles
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Mount Charles a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Mount Charles.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Mount Charles, showcasing your work ethic and the quality of your previous roles in janitorial services.
