At a Glance
- Tasks: Join our team to deliver friendly service and assist with food preparation.
- Company: Mount Charles Group, a leading facilities management and catering provider in Ireland.
- Benefits: 28 days paid holidays, pension scheme, health support, and career development.
- Other info: Equal opportunities employer welcoming applications from all backgrounds.
- Why this job: Be part of a fun, family-oriented business that values teamwork and customer service.
- Qualifications: Food handling experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Mount Charles Group is one of Ireland's largest privately owned facilities management and catering providers. If you are a customer‑focused, team‑player looking to join a fun, family‑oriented business that values its people, we have a role for you.
Working Pattern:
- 40 hours per week
- 5 out of 7 days
- Shifts between 04.00am – 08.30pm
Rewards:
- 28 days paid holidays (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
The Role:
You will work as part of a team to provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards. You will comply with all HACCP regulations and all Health, Safety & Hygiene standards. You will maintain a hygienic and tidy environment; ensure tables, accompanying items and counters are kept clean and adequately supplied throughout the service period. You will check deliveries and food temperatures, complete records and operate the till as required. You will report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues to your Line Manager. You will work effectively both independently and with a close working relationship with the team, communicating at all levels.
The Person:
- Previous food handling experience
- High levels of personal hygiene and appearance
- Attention to detail in all aspects of the work
- Leads by example and lives our values
- Enthusiastic and passionate about customer service and reputation
- Self‑motivated, working independently
Basic statutory training is required; all candidates must have basic reading, writing, speaking and listening skills. The successful applicant’s offer is subject to an Access NI (Basic) check prior to commencement. Mount Charles Group has a policy on recruiting ex‑offenders; having a criminal record will not necessarily prevent you from working for the company. The Mount Charles Group is an equal‑opportunities employer and welcomes applications from all sections of the community.
RF-2605-59 - Lounge Host in Antrim employer: Mount Charles
Mount Charles Group is an excellent employer that prioritises a fun, family-oriented work culture while valuing its employees' contributions. With generous benefits such as 28 days of paid holidays, a company pension scheme, and robust career development opportunities, you will thrive in a supportive environment that encourages personal and professional growth. Join us in delivering exceptional customer service in a role that not only offers meaningful work but also fosters a strong sense of community among team members.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2605-59 - Lounge Host in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mount Charles Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family-oriented business.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous food handling experience and customer service skills make you the perfect fit for the Lounge Host role.
✨Tip Number 3
Dress to impress! Make sure you look tidy and professional for your interview. Remember, first impressions count, especially in a customer-focused role like this one. Show them you take pride in your appearance!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace RF-2605-59 - Lounge Host in Antrim
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to make customers happy, so share those stories!
Be Detail-Oriented:Since attention to detail is key for this role, mention specific examples where your keen eye has made a difference. Whether it’s food presentation or maintaining hygiene standards, we love to see that you care about the little things.
Keep It Clean and Tidy:Talk about your commitment to cleanliness and hygiene. We value a tidy environment, so if you have experience with HACCP regulations or similar standards, let us know!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Mount Charles
✨Know the Company
Before your interview, take some time to research Mount Charles Group. Understand their values, mission, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Lounge Host, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your enthusiasm and passion for providing excellent service, as this aligns with what the company values.
✨Demonstrate Teamwork
Since the role involves working closely with a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well in a family-oriented environment.
✨Prepare for Practical Questions
Expect questions related to food handling, hygiene standards, and health and safety regulations. Brush up on HACCP guidelines and be prepared to discuss how you maintain cleanliness and safety in a food service setting. This will demonstrate your attention to detail and commitment to high-quality standards.
