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- Tasks: Set up rooms, assist customers, and manage deliveries with a focus on service.
- Company: Join the Mount Charles Group, a supportive and inclusive employer.
- Benefits: Enjoy 28 days of paid holidays, a pension scheme, and career progression opportunities.
- Other info: Basic training provided; all backgrounds welcome to apply.
- Why this job: Make a difference in a dynamic environment while developing your skills.
- Qualifications: Self-motivated, flexible, and possess good time-management skills.
The predicted salary is between 30000 - 40000 £ per year.
Working Pattern: 37.5 hours per week, Monday to Friday, 8am - 4pm, 12 month temporary contract.
Rewards:
- 28 days’ paid holidays (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training and unrivalled opportunities for career progression
- Uniform Provided
- Company Events
The Role:
- Caretaking/Conference – setting up of rooms to customer needs.
- Meeting customers out of hours.
- Accompanying energy deliveries.
- Taking energy readings.
- Meeting contractors – opening up rooms/areas to allow contractor access upon request from Greenmount Campus Reception and/or Facilities Manager.
- General Portering.
- Delivering of items/deliveries and movement of furniture as directed by Facilities Services Manager.
- Delivering of post bags to various locations.
- Carrying out Gate Lodge protocols.
- Manning the Gate Lodge during the 0800 to 1600 shift as directed by Facilities Manager – directing traffic – meeting customers.
- Supporting the Student Services Manager and the Residential Support Team.
- Reporting of student health and safety issues and any incidents of misbehaviour.
- Audits of fixtures, fittings and furniture – upon request from Facilities Manager – reporting of faults to Facilities Manager.
- Carrying out of Water Flushing in buildings as directed by Facilities Manager.
The Person:
- Self‑motivated, working independently and on own initiative.
- Full driving licence.
- Flexible with a positive, can‑do attitude.
- Good time‑management skills.
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic about our customer service and reputation.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Enhanced AccessNI clearance is required for this position.
RF-2605-08 - Caretaker in Antrim employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RF-2605-08 - Caretaker in Antrim
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mount Charles Group. Understanding their values and how they operate will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the interviewer, let your passion for customer service and the role shine through. A positive attitude can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace RF-2605-08 - Caretaker in Antrim
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Caretaker. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills: Since this role involves a lot of interaction with customers, don’t forget to mention any relevant experience you have in customer service. We love candidates who are enthusiastic about providing great service!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your attention to detail right from the start.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mount Charles
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Caretaker. Familiarise yourself with tasks like setting up rooms, meeting customers, and reporting health and safety issues. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers and contractors, be ready to share examples of how you've provided excellent customer service in the past. Highlight your positive attitude and flexibility, as these traits are essential for making a good impression.
✨Demonstrate Your Initiative
Employers love candidates who can work independently. Prepare to discuss situations where you've taken the initiative or solved problems on your own. This will showcase your self-motivation and ability to manage your time effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.