At a Glance
- Tasks: Lead a team to deliver exceptional food service at Belfast International Airport Lounge.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy a competitive salary, 28 days' holiday, and career development opportunities.
- Other info: Flexible shifts, free parking, and company events await you!
- Why this job: Be part of a fun, family-oriented business that values its people.
- Qualifications: Experience in a similar role with strong customer service skills.
The predicted salary is between 35000 - 35000 £ per year.
Location: Antrim - Belfast International Airport Business Lounge
Quantity of Posts Available: 1
Salary: £35,000 per annum
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Lounge Catering Manager to join our team at Belfast International Airport, Antrim. This is a great opportunity to join a world leading facilities management company.
Working Pattern:
- 40 hours per week
- Various shifts 5 days out of 7
- 5am earliest start time
- 10pm latest finish time
- Free on site parking
- Company phone and laptop provided
- BIA Security Clearance
Rewards:
- 28 days' paid holidays (pro rata)
- Company Pension Scheme
- Career Development and Training
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Uniform Provided
- Company Events
The Role:
- To ensure all food is prepared and presented to an exceptional standard, ensuring all HACCP regulations are adhered to.
- Ensure the service counter is prepped and ready for service.
- Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility.
- Work as part of the team to ensure the service is delivered on time and to the highest possible standard.
- Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
- Complete bookwork procedures in line with company requirements.
- Report defective equipment/ utensils/ work and floor surfaces etc. to the relevant Head Office department.
- Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures.
- Manage the team effectively to ensure all service areas are fully stocked and well presented, and that the environment is well maintained and attractively displayed with printed daily priced menus and daily specials.
The Person:
- Attention to detail in all aspects of the work.
- Experience in a Similar Role.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently.
- Flexible with a positive, can-do attitude.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
- Proficient skills in computer literacy.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
CLOSING DATE: Sun 21 June 2026
Lounge Manager JBLE1_NI in Antrim employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture at Belfast International Airport. With competitive benefits such as a generous pension scheme, career development opportunities, and a commitment to employee health through various support programmes, we ensure our team members thrive both personally and professionally. Join us to be part of a dynamic environment where you can take pride in your work while having fun and growing together with a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Manager JBLE1_NI in Antrim
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Mount Charles. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since Mount Charles prides itself on family values, think of examples from your past that show how you embody these principles.
✨Tip Number 3
Show off your customer service skills during the interview. Be ready to share stories that highlight your attention to detail and how you've gone above and beyond for customers in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Mount Charles family.
We think you need these skills to ace Lounge Manager JBLE1_NI in Antrim
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service right from the start! Use your application to highlight any relevant experience and how it aligns with our family values. We love candidates who are genuinely excited about making a difference.
Tailor Your Application:Make sure to customise your application to fit the Lounge Manager role. Mention specific skills or experiences that relate directly to the job description, like your attention to detail or ability to lead a team. This helps us see why you’re the perfect fit!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate. Highlight your key achievements and skills that match the role requirements.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click the 'Continue to Application' button and get started!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Familiarise yourself with the Mount Charles Group and their values. Understand their commitment to customer service and how you can embody that as a Lounge Manager. Be ready to discuss how your previous experience aligns with their expectations.
✨Showcase Your Leadership Skills
As a Lounge Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and maintain high standards of service. Highlight any specific instances where you turned challenges into successes.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially regarding food presentation and safety regulations. Be prepared to discuss how you ensure compliance with HACCP regulations and how you maintain cleanliness and organisation in a busy environment.
✨Bring Your Positive Attitude
A positive, can-do attitude is essential for this role. During the interview, convey your enthusiasm for customer service and your passion for creating a welcoming atmosphere. Share stories that illustrate your flexibility and problem-solving skills in challenging situations.
