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- Tasks: Lead a team to deliver exceptional food service at Belfast International Airport.
- Company: Join Mount Charles Group, a leading facilities management company in Ireland.
- Benefits: Enjoy competitive salary, 28 days' holiday, and career development opportunities.
- Other info: Flexible shifts, free parking, and a supportive work environment.
- Why this job: Be part of a fun, family-oriented business that values its people.
- Qualifications: Experience in a similar role with strong customer service skills.
The predicted salary is between 35000 - 35000 £ per year.
Location: Antrim - Belfast International Airport Business Lounge
Salary: £35,000 per annum
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you!
Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Lounge Catering Manager to join our team at Belfast International Airport, Antrim. This is a great opportunity to join a world leading facilities management company.
Working Pattern:
- 40 hours per week
- Various shifts 5 days out of 7
- 5am earliest start time
- 10pm latest finish time
- Free on site parking
- Company phone and laptop provided
- BIA Security Clearance
Rewards:
- 28 days' paid holidays (pro rata)
- Company Pension Scheme
- Career Development and Training
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Uniform Provided
- Company Events
The Role:
- To ensure all food is prepared and presented to an exceptional standard, ensuring all HACCP regulations are adhered to.
- Ensure the service counter is prepped and ready for service.
- Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility.
- Work as part of the team to ensure the service is delivered on time and to the highest possible standard.
- Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
- Complete bookwork procedures in line with company requirements.
- Report defective equipment/ utensils/ work and floor surfaces etc. to the relevant Head Office department.
- Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures.
- Manage the team effectively to ensure all service areas are fully stocked and well presented, and that the environment is well maintained and attractively displayed with printed daily priced menus and daily specials.
The Person:
- Attention to detail in all aspects of the work.
- Experience in a Similar Role.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently.
- Flexible with a positive, can-do attitude.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
- Proficient skills in computer literacy.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
CLOSING DATE: Sun 21 June 2026
Lounge Manager in Antrim employer: Mount Charles
Contact Detail:
Mount Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Manager in Antrim
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Mount Charles. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since Mount Charles prides itself on family values, think of examples from your past that show how you embody these principles.
✨Tip Number 3
Practice your customer service skills! As a Lounge Manager, you'll need to demonstrate your ability to lead a team and provide top-notch service. Role-play common scenarios with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Mount Charles family.
We think you need these skills to ace Lounge Manager in Antrim
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about creating a great experience for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Lounge Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mount Charles
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lounge Manager inside out. Familiarise yourself with HACCP regulations and customer service standards. This will show that you're not just interested in the job, but that you’re genuinely prepared to excel in it.
✨Showcase Your Leadership Skills
As a Lounge Manager, you'll need to lead by example. Think of specific instances where you've successfully managed a team or improved customer service. Be ready to share these examples during your interview to demonstrate your leadership style and how you embody the company’s values.
✨Emphasise Your Attention to Detail
This role requires a keen eye for detail, from food presentation to cleanliness. Prepare to discuss how you ensure high standards in your previous roles. Maybe you have a system for checking quality or a story about how your attention to detail made a difference—share it!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your interest in the position and helps you gauge if the company is the right fit for you.