At a Glance
- Tasks: Provide friendly service and assist with food preparation in a vibrant lounge environment.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy competitive pay, 28 days' holiday, and career development opportunities.
- Other info: Flexible shifts and a supportive work culture await you!
- Why this job: Be part of a fun team and make customers' experiences memorable at the airport lounge.
- Qualifications: Previous food handling experience and a passion for customer service are essential.
The predicted salary is between 27500 - 27500 £ per year.
Location: Antrim, Belfast International Airport Causeway Lounge
Quantity of Posts Available: 1
Salary: £13.25
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Lounge Host to join our team based at the Causeway Lounge, Antrim. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 40 hours per week, 5 out of 7 days, Shifts between 04.00am - 08.30pm.
Rewards:
- 28 days' paid holidays (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
The Role:
- Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards.
- Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary and all Health, Safety & Hygiene standards.
- Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period.
- Check deliveries and food temperatures, completing records and operating the till as required.
- Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues etc. to your Line Manager.
- A close working relationship with the team is important to these roles.
- It is essential that you can work as part of a team, as well as on your own and can communicate effectively at all levels.
The Person:
- Previous food handling experience.
- High levels of personal hygiene and appearance.
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
CLOSING DATE: Mon 29 June 2026
Lounge Host JBLE1_NI in Antrim employer: Mount Charles
Mount Charles Group is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive and family-oriented work culture at the Causeway Lounge in Antrim. With competitive pay, comprehensive benefits including a pension scheme and career development opportunities, we believe in fostering a fun environment where our team can thrive together while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Host JBLE1_NI in Antrim
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can show you're a great fit. We want to see that you share our passion for customer service and teamwork.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident when discussing your previous experience and how it relates to being a Lounge Host.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and we want to see that you take pride in your appearance, just like we do at Mount Charles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Remember, we love candidates who are proactive!
We think you need these skills to ace Lounge Host JBLE1_NI in Antrim
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application:Make sure to tailor your application specifically for the Lounge Host position. Highlight any relevant experience you have in food handling or customer service, and connect it back to what we’re looking for in a team member.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Mount Charles
✨Know the Company Values
Before your interview, take some time to understand the core values of the Mount Charles Group. They emphasise doing the right thing, having fun, and growing together. Be ready to share how you embody these values in your previous roles.
✨Showcase Your Customer Service Skills
As a Lounge Host, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your enthusiasm and passion for providing excellent service during the interview.
✨Demonstrate Teamwork
This role requires working closely with a team. Think of instances where you successfully collaborated with others to achieve a common goal. Be prepared to discuss how you communicate effectively and support your teammates.
✨Understand Health and Safety Standards
Familiarise yourself with HACCP regulations and general health and safety practices relevant to food handling. Being knowledgeable about these standards will show your commitment to maintaining a safe and hygienic environment.
