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- Tasks: Join us as a Mobile Food Service Assistant, serving delicious meals and ensuring customer satisfaction.
- Company: Be part of Mount Charles Group, a leading food and facilities management company with a family-oriented culture.
- Benefits: Enjoy 28 days paid holiday, mileage reimbursement, training opportunities, and a supportive work environment.
- Why this job: This role offers career progression, teamwork, and the chance to make a positive impact on customers' experiences.
- Qualifications: You need a Level 2 award in Food Safety, a valid driving licence, and a flexible, positive attitude.
- Other info: We welcome applications from all backgrounds and provide support for your health and wellbeing.
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you!
We are currently recruiting for a Mobile Catering Assistant to join our team based across Northern Ireland. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 37.5 hours per week, 5 out of 7 Days per Week - Dependant on Business Needs, Various Shift Patterns - Ordinarily between 7am and 6.30pm, Own vehicle required (mileage paid)
Rewards:
- 28 days' paid holidays (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training & Development
- Uniform Provided
- Mileage Paid
- Company Events
The Role:
- Reporting to the Operations Manager
- Planning, Preparation, and presentation of all meals served at the required time, adhering to the service level agreement and to the client, customer and Company satisfaction
- Adhering to special dietary requirements, paying particular attention to allergens
- Assist to control and monitor financial performance of the unit to pre budgeted targets
- Purchasing and stock control in accordance with company suppliers
- Maintaining cleanliness and hygiene of the unit to required standards
- Ensuring completion of due diligence records in line with Food safety policies
- Preparation of any hospitality catering as required, some of which may occur outside of normal working hours
- Take all necessary steps to ensure maximum security of the kitchen, store, office, safe and monies and any other areas under Mount Charles control
- To attend meetings or training courses as requested
- Preparation of Buffets and Hospitality
- Working as part of the team to maintain and deliver excellent customer service
The Person:
- Minimum Level 2 award in Food Safety and Catering or equivalent
- Self-motivated, working independently and on own initiative to ensure set tasks completed
- Valid & Clean Driving Licence
- Own Method of Transport
- Flexible with a positive, can-do attitude
- Good time-management skills
- Attention to detail in all aspects of the work
- Leads by example and lives our values
- Enthusiastic about our customer service and reputation
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
CLOSING DATE: Sun 03 August 2025
Mobile Food Service Assistant employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Food Service Assistant
✨Tip Number 1
Familiarise yourself with the specific dietary requirements and food safety regulations relevant to the role. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to maintaining high standards in food service.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. Being able to articulate your experience in providing excellent service will resonate well with the hiring team.
✨Tip Number 3
Since this role requires flexibility, be ready to discuss your availability and willingness to work various shifts. Highlighting your adaptability can make you a more attractive candidate for the position.
✨Tip Number 4
If you have any previous experience in catering or food service, be prepared to discuss it in detail. Sharing specific examples of your contributions to team success can help illustrate your value to the potential employer.
We think you need these skills to ace Mobile Food Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Mobile Food Service Assistant position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in food service or catering, especially roles that required customer interaction. Mention your Level 2 award in Food Safety and Catering or equivalent qualifications to demonstrate your suitability.
Showcase Your Skills: Make sure to include soft skills such as time management, attention to detail, and a positive attitude in your application. Provide examples of how you've demonstrated these skills in past roles, particularly in customer service settings.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in the food service industry.
How to prepare for a job interview at Mount Charles Group
✨Show Your Customer Service Skills
As a Mobile Food Service Assistant, customer service is key. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your enthusiasm for helping others.
✨Highlight Your Food Safety Knowledge
Since the role requires a Level 2 award in Food Safety, make sure to discuss your qualifications and any relevant experience. Mention specific practices you follow to ensure food safety and hygiene.
✨Demonstrate Flexibility and Initiative
The job requires a flexible attitude and the ability to work independently. Share instances where you've successfully adapted to changing circumstances or taken the initiative to solve problems.
✨Prepare for Practical Scenarios
You may be asked about how you would handle specific situations, such as dietary requirements or stock control. Think through these scenarios beforehand and be ready to explain your thought process.
