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- Tasks: Keep spaces sparkling clean and ensure a welcoming environment for everyone.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy 28 days paid holiday, training opportunities, and a supportive work culture.
- Why this job: Be part of a fun team that values your contributions and growth.
- Qualifications: Self-motivated, flexible, and customer-focused individuals are encouraged to apply.
- Other info: Great entry-level role with potential for career progression in a dynamic environment.
Job ref: RF-2603-13 Location: Belfast – A&O Shaerarman Quantity of Posts Available: 1 Salary: £12.71 per hour Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Housekeeper to join our team based at Allen & Overy Shearman, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: 17.5 Hours Per Week Monday – Friday 17:00 – 20:30 Rewards: 28 days\’ annual leave Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role: Providing the highest level of Cleaning service within your area of responsibility in line with the clients\’ specifications Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide Ensuring all stocks are replenished in your area of responsibility Ensuring regular checks are carried out to the equipment/machines used During hours of work and all the equipment is left clean and in good working order at the end of your shift Making yourself familiar with and follow all company procedures and regulations Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager All offices, toilets, etc and amenity areas to be presented in a clean and tidy The Person: Exceptional customer service skills Strong attention to detail Current BICS Qualifications NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential Previous work experience in customer service employment Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis. The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant\’s offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Tue 28 April 2026
Contact Detail:
Mount Charles Group Recruiting Team
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of who you are, so don’t be afraid to express your enthusiasm for the role and how you align with our family values.
Tailor Your Application: Make sure to tailor your application specifically for the Housekeeper role. Highlight your relevant experience and skills that match the job description, like your attention to detail and customer service focus.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles Group
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards expected by Mount Charles Group. Research their values and understand what it means to take pride in your work. Be ready to discuss how you ensure cleanliness and safety in your previous roles.
✨Show Off Your Customer Service Skills
Since this role is customer-focused, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your positive attitude and ability to communicate effectively, especially in a busy environment.
✨Demonstrate Your Initiative
Be prepared to talk about times when you've worked independently or taken the initiative to solve problems. This could be anything from managing your time effectively to ensuring that cleaning supplies are stocked and equipment is well-maintained.
✨Ask Questions About Training and Growth
Show your enthusiasm for career progression by asking about training opportunities and how the company supports employee development. This not only demonstrates your interest in the role but also aligns with their value of growing together as a team.