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- Tasks: Join us as a Housekeeper, ensuring cleanliness and safety in our facilities.
- Company: Be part of Mount Charles Group, a leading food and facilities management company.
- Benefits: Enjoy 28 days paid holiday, training opportunities, and a supportive work environment.
- Why this job: This role offers career progression in a fun, family-oriented culture with a focus on customer service.
- Qualifications: Self-motivated individuals with a clean driving licence and good communication skills are encouraged to apply.
- Other info: Flexible hours from 5pm to 8.30pm, Monday to Friday, with uniform provided.
Job ref: RF- Location: Belfast – Allen & Overy Shearman Quantity of Posts Available: 1 Salary: £12.60 Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do We are currently recruiting for a Cleaning Operative to join our team based at Allen & Overy Shearman, Belfast. This is a great opportunity to join a world leading facilities management company. Working Pattern: 40 Hours Per Week Monday – Friday 07:00 -15:30 Rewards: 22 days annual leave Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events The Role: Providing the highest level of Cleaning service within your area of responsibility in line with the clients\’ specifications Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide Ensuring all stocks are replenished in your area of responsibility Ensuring regular checks are carried out to the equipment/machines used During hours of work and all the equipment is left clean and in good working order at the end of your shift Making yourself familiar with and follow all company procedures and regulations Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager All offices, toilets, etc and amenity areas to be presented in a clean and tidy The Person: Exceptional customer service skills Strong attention to detail NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential Previous work experience in customer service employment Must be physically fit to carry out manual duties Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis. Desirable Criteria: Current BICS Qualifications The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant\’s offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below. Closing date: Fri 27 February 2026
Housekeeper employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols mentioned in the job description. Understanding COSHH guidelines and safety signage will show your commitment to safety and professionalism during the interview.
✨Tip Number 2
Highlight your time-management skills by preparing examples of how you've efficiently completed tasks in previous roles. This will demonstrate your ability to work independently and meet the required cleaning standards within the specified hours.
✨Tip Number 3
Show enthusiasm for customer service by thinking of ways you can enhance the experience for customers while performing your cleaning duties. Be ready to discuss how a clean environment contributes to customer satisfaction.
✨Tip Number 4
Prepare to discuss your flexibility and positive attitude. Think of situations where you've adapted to changes or challenges in the workplace, as this aligns with the company's values and the role's requirements.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeper position. Highlight key skills such as attention to detail, time management, and customer service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in cleaning or facilities management. Emphasise any previous roles where you demonstrated self-motivation and a positive attitude, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Mount Charles Group and how your values align with theirs.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for a Housekeeper.
How to prepare for a job interview at Mount Charles Group
✨Show Your Customer Focus
Emphasise your customer service skills during the interview. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles, as this is crucial for a position in facilities management.
✨Demonstrate Attention to Detail
Highlight your ability to pay attention to detail. Discuss specific instances where your meticulousness has led to improved outcomes, especially in cleaning or maintenance tasks, as this role requires high standards.
✨Familiarise Yourself with COSHH Guidelines
Make sure you understand the Control of Substances Hazardous to Health (COSHH) guidelines. Being knowledgeable about safety protocols will show that you take health and safety seriously, which is essential for this job.
✨Exhibit a Positive Attitude
Prepare to discuss how your positive, can-do attitude has helped you overcome challenges in past roles. Employers value candidates who can maintain a cheerful disposition, especially in a team-oriented environment.
