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For Companies At a Glance
- Tasks: Join our team as a Food Service Assistant, providing friendly service and maintaining high food quality standards.
- Company: Be part of a world-leading facilities management company that values its people.
- Benefits: Enjoy 28 days' paid holidays, a pension scheme, career development, and fun company events.
- Why this job: This role offers a chance to grow in a supportive environment while making a positive impact on customers.
- Qualifications: Previous food handling experience and a passion for customer service are essential.
- Other info: Flexible hours, a positive attitude, and teamwork are key to success in this role.
Overview
Job ref: RF-2602-01 Location: Garvagh – Trinity House
Quantity of Posts Available: 1 Salary: £12.21 Per Hour
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based in Trinity House, Garvagh. This is a great opportunity to join a world leading facilities management company.
Working Pattern: 4 Hours Per Week Any 4 Days Out of 7 8am-6:30pm
Rewards: 22 days annual leave Company Pension Scheme Employee Assistance Program to support your health & wellbeing Financial Education/Financial wellbeing advisory service Company Events On Site Parking Free Staff Lunch
Responsibilities
- Assist in the preparation, service and sales of all food and beverages for the unit
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and a to a high standard
- Carry out all cleaning duties as per instruction from line manager
- Ensure kitchen and service areas are always clean and tidy and assist with waste removal
- Clear and wash dishes in the dining area
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, and recording daily sales figures on the system
- Assist with effective management of stock control and portion control
Person Specification
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
Desirable Criteria
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Full Clean driving licence
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customer on a day-to-day basis
Additional Information
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant\\\’s offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE
To start the process, you will be redirected to and must complete the application process on our careers page. To continue, click the Continue to Application or Login/Register to apply button below.
Closing date: Wed 04 March 2026
Location: Garvagh, County Londonderry, GB
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Food Service Assistant employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant
✨Tip Number 1
Familiarise yourself with HACCP regulations and food safety standards. Being knowledgeable about these will not only help you in the role but also impress your potential employers during the interview.
✨Tip Number 2
Showcase your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial for a Food Service Assistant, as you'll be working closely with a team.
✨Tip Number 3
Demonstrate your customer service enthusiasm by preparing to discuss how you would handle various customer interactions. Highlighting your passion for providing excellent service can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your flexibility and adaptability in the workplace. Employers value candidates who can adjust to changing situations, especially in a fast-paced environment like food service.
We think you need these skills to ace Food Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food Service Assistant position. Highlight key skills such as teamwork, customer service, and attention to detail in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in food handling and customer service. Emphasise any previous roles where you demonstrated high levels of personal hygiene and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and aligns with the company's values. Mention your passion for customer service and how you can contribute to a positive team environment.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. Ensure that all information is clear and concise, reflecting your communication skills.
How to prepare for a job interview at Mount Charles Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Teamwork Skills
Since this role requires working closely with a team, be prepared to discuss your experience in collaborative environments. Highlight instances where you successfully worked as part of a team to achieve common goals.
✨Emphasise Hygiene and Safety Knowledge
Familiarise yourself with HACCP regulations and health and safety standards relevant to food service. Be ready to discuss how you maintain hygiene and safety in your work, as this is crucial for the role.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with a difficult customer or managing food preparation under pressure. Practising these scenarios can help you respond confidently.
