At a Glance
- Tasks: Join our team to deliver top-notch food service and maintain high hygiene standards.
- Company: The Mount Charles Group, a welcoming and inclusive employer.
- Benefits: Earn £12.21 per hour with 28 days paid holiday and career development opportunities.
- Why this job: Be part of a dynamic team and make customers smile every day!
- Qualifications: Previous food handling experience and a passion for customer service.
- Other info: Flexible hours, uniform provided, and fun company events await you!
Location: Belfast - RBAI
Quantity of posts available: 1
Salary: £12.21 per hour
Closing date: Thu 27 November 2025
Working Pattern: 20 Hours per week, Monday to Friday, 11:00 - 14:00
Rewards:
- 28 days' paid holidays (pro rata)
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
- Uniform Provided
- Company Events
The Role:
Working as part of a team, you will provide an efficient and friendly service to customers, assisting as directed with all aspects of food preparation and presentation to high quality standards. Comply with all HACCP regulations and all Health, Safety & Hygiene standards. Maintain a hygienic and tidy environment; ensure tables, accompaniments and counters are kept clean and adequately supplied throughout the service period. Check deliveries and food temperatures, completing records and operating the till as required. Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues to your Line Manager. A close working relationship with the team is important to these roles. It is essential that you can work as part of a team, as well as on your own and can communicate effectively at all levels.
The Person:
- Previous food handling experience
- High levels of personal hygiene and appearance
- Attention to detail in all aspects of the work
- Leads by example and lives our values
- Enthusiastic and passionate about our customer service and reputation
- Self-motivated, working independently and on own initiative
- Flexible with a positive, can-do attitude
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Food Service Assistant employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant
✨Tip Number 1
Get to know the company! Research Mount Charles and their values. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission and customer service.
✨Tip Number 2
Practice your communication skills! Since this role requires effective communication, try role-playing with a friend or family member. This will help you feel more confident when discussing your experience and how you can contribute to the team.
✨Tip Number 3
Be ready to showcase your teamwork! Think of examples from your past experiences where you worked well in a team. Highlighting your ability to collaborate will show that you’re a great fit for the Food Service Assistant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Food Service Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share any experiences where you went above and beyond to help customers, as this will resonate with our values.
Highlight Relevant Experience: Make sure to mention any previous food handling experience you have. We want to know how your background aligns with the role, so don’t hold back on sharing specific examples of your skills in food preparation and hygiene.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and shows that you can communicate effectively, which is key for this role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Mount Charles Group
✨Know Your Stuff
Familiarise yourself with food safety regulations and HACCP standards. Being able to discuss these during your interview shows that you take hygiene and safety seriously, which is crucial for a Food Service Assistant.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully worked in a team before. Highlight your communication skills and how you contribute to a positive work environment.
✨Dress the Part
Make sure to present yourself well. A clean and tidy appearance reflects your understanding of hygiene standards. It’s also a great way to show your enthusiasm for the role right from the start.
✨Ask Questions
Prepare some thoughtful questions about the role or the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Plus, it can make the conversation flow more naturally.