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For Companies At a Glance
- Tasks: Join our team to provide friendly service and assist with food preparation at Belfast International Airport.
- Company: Be part of a family-oriented company that values its people and promotes growth.
- Benefits: Enjoy 28 days paid holiday, a pension scheme, and career development opportunities.
- Why this job: Work in a fun environment with a focus on teamwork and customer satisfaction.
- Qualifications: Previous food handling experience and a positive attitude are essential.
- Other info: Flexible shifts available; must pass an Access NI check.
Role Overview
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family oriented business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Food & Beverage team member to join our team based at our Belfast International Airport Northern Quarter Site. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- 35 hours per week
- 5 days out of 7
- Shifts between 3am and 11pm
Rewards
- 22 days annual leave
- Company pension scheme
- Employee assistance programme to support your health & wellbeing
- Financial education / financial wellbeing advisory service
- Career development and training
- Uniform providedCompany events
The Role
- Work as part of a team to provide an efficient and friendly service to customers, assisting with all aspects of food preparation and presentation to high-quality standards.
- Support the delivery of professional table service, including taking orders, serving food and drinks, and ensuring guests receive an excellent customer experience.
- Assist with bar operations as required, preparing and serving alcoholic and non-alcoholic drinks, maintaining stock levels and ensuring compliance with licensing and hygiene standards.
- Engage confidently with customers at the counter, bar and tables, offering product knowledge and ensuring service is consistently friendly and efficient.
- Comply with all HACCP regulations and all health, safety & hygiene standards.
- Check deliveries and food temperatures, complete records and operate the till as required.
- Work closely with your team to deliver a seamless customer experience.
The Person
- Previous food handling experience.
- Experience working in a bar environment, including serving drinks and maintaining bar cleanliness and stock levels.
- Experience delivering professional table service in a fast-paced hospitality setting.
- High levels of personal hygiene and appearance.
- Strong attention to detail.
- Enthusiastic and passionate about delivering excellent customer service.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
Equal Opportunity Statement
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.Additional Information
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Please note, the successful applicant\’s offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request.
Great People – Great Service – Great Future
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Food & Beverage Team Member employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Familiarise yourself with HACCP regulations and food safety standards. Being knowledgeable about these will not only help you in the role but also impress your potential employers during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will demonstrate your enthusiasm and passion for customer satisfaction, which is key for this position.
✨Tip Number 3
Highlight your ability to work as part of a team. Think of specific instances where you collaborated effectively with others, as teamwork is essential in this role at Belfast International Airport.
✨Tip Number 4
Be ready to discuss your flexibility and positive attitude. Employers love candidates who can adapt to varying shifts and maintain a cheerful disposition, especially in a busy environment like an airport.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Food & Beverage Team Member position. Highlight key skills such as customer service, teamwork, and food handling experience in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job description. Emphasise any previous roles in food service or customer-facing positions, and include specific examples of how you have demonstrated the required qualities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are a good fit for their family-oriented values and how you can contribute to their team at Belfast International Airport.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Mount Charles Group
✨Show Your Customer Service Skills
As a Food & Beverage Team Member, customer service is key. Be prepared to share examples of how you've provided excellent service in the past, and demonstrate your enthusiasm for helping customers during the interview.
✨Emphasise Teamwork
This role requires working closely with others, so highlight your ability to collaborate and communicate effectively. Share experiences where you successfully worked as part of a team to achieve a common goal.
✨Demonstrate Attention to Detail
Attention to detail is crucial in food preparation and hygiene. Be ready to discuss how you ensure high standards in your work, whether it's maintaining cleanliness or following safety regulations.
✨Exude Enthusiasm and Positivity
A positive attitude can set you apart from other candidates. Show your passion for the role and the company’s values by expressing your excitement about the opportunity to contribute to a fun and family-oriented environment.
