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For Companies At a Glance
- Tasks: Keep spaces sparkling clean and ensure a welcoming environment for everyone.
- Company: Join a fun, family-oriented team at one of Ireland's largest facilities management companies.
- Benefits: Enjoy 28 days paid holiday, a pension scheme, and career progression opportunities.
- Why this job: Make a difference in your community while working in a supportive and friendly atmosphere.
- Qualifications: Self-motivated with a positive attitude and good time-management skills.
- Other info: Flexible hours with every other weekend off and uniform provided.
Job ref: RF-2601-59
Location: Holywood
Quantity of Posts Available: 1
Salary: £13.25
Working Pattern
- 30 Hours Per Week
- Monday – Friday
- 9am – 3:30pm
Rewards
- 22 days annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role
- Providing the highest level of Cleaning service within your area of responsibility in line with the clients\’ specifications
- Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
- Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
- Ensuring all stocks are replenished in your area of responsibility
- Ensuring regular checks are carried out to the equipment/machines used
- During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
- Making yourself familiar with and follow all company procedures and regulations
- Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
- All offices, toilets, etc and amenity areas to be presented in a clean and tidy
The Person
- Exceptional customer service skills
- Strong attention to detail
- NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
- Previous work experience in customer service employment
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work, instructions and communicating with customer on a day-today basis.
Desirable Criteria
- Current BICS Qualifications
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Please note, the successful applicant\’s offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request.
GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Mon 23 February 2026
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Cleaning Operative employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operative
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mount Charles Group's values and think about how you can align with them. Show that you're not just looking for a job, but a place where you can grow and have fun!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your customer service skills and how you can bring a positive attitude to the team.
✨Tip Number 3
Dress the part! Even though it’s a cleaning operative role, showing up smartly dressed can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Cleaning Operative
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Cleaning Operative role. Highlight your relevant experience and skills that align with our values, like attention to detail and customer service enthusiasm.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you the best candidate for the job.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Click 'Continue to Application' and let’s get started!
How to prepare for a job interview at Mount Charles Group
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards expected by the Mount Charles Group. Be ready to discuss how you ensure cleanliness and efficiency in your previous roles, and share specific examples of how you've met or exceeded these standards.
✨Safety First!
Understand the importance of safety when using cleaning chemicals and equipment. Brush up on COSHH guidelines and be prepared to explain how you prioritise safety in your work. This shows that you take your responsibilities seriously and care about the well-being of others.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, highlight your customer service experience. Share stories that demonstrate your positive attitude and ability to handle requests or complaints effectively. This will show that you align with the company’s values of being customer-focused.
✨Be Ready to Discuss Flexibility
The job requires flexibility, so be prepared to talk about your availability and willingness to adapt to different tasks or schedules. Mention any past experiences where you successfully managed changing priorities or worked independently, showcasing your self-motivation.
