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- Tasks: Lead a team to deliver exceptional food service and maintain high standards.
- Company: Join Mount Charles Group, a fun and family-oriented facilities management company.
- Benefits: Enjoy 28 days paid holiday, a pension scheme, and career development opportunities.
- Why this job: Be part of a world-leading company with a focus on customer service and community impact.
- Qualifications: Experience in a similar role and strong attention to detail required.
- Other info: Flexible hours with no weekends and a supportive work environment.
Job ref: RF-2507-01
Location: Lisburn – SERC
Quantity of Posts Available: 1
Salary: £14.77 per hour
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you!
We are currently recruiting for a Catering Manager to join our team based at Southern East Regional College, Lisburn. This is a great opportunity to join a world leading facilities management company.
Working Pattern:
- 35 hours per week
- Monday to Friday
- 8am – 3.30pm
- Occasional late shift to 8pm
- No weekends
Rewards:
- 28 days' paid holidays (pro rata)
- Company Pension Scheme
- Career Development and Training
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Uniform Provided
- Company Events
The Role:
- To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to (if required)
- Ensure the service counter is prepped and ready for service
- Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure the service is delivered on time and to the highest possible standard
- Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
- Complete bookwork procedures in line with company requirements; in particular the administration of purchasing, cash handling, banking and management of the weekly estimated trading account (ETA)
- Report defective equipment/ utensils/ work and floor surfaces etc. to the relevant Head Office department
- Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures.
The Person:
- Attention to detail in all aspects of the work.
- Experience in a Similar Role
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self-motivated, working independently and on own initiative.
- Flexible with a positive, can-do attitude.
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. Proficient skills in computer literacy.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Please note, the successful applicant's offer is subject to the Access NI (Enhanced) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Fri 01 August 2025
Catering Manager employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager
✨Tip Number 1
Familiarise yourself with HACCP regulations and food safety standards. Being knowledgeable about these will not only help you in the role but also impress during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This will demonstrate your ability to lead a team and maintain high service standards.
✨Tip Number 3
Research the Mount Charles Group and their values. Understanding their company culture will allow you to align your responses during the interview, showing that you're a great fit for their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the company, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace Catering Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Catering Manager position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in catering or food management. Highlight any leadership roles, customer service experience, and your ability to adhere to health and safety regulations.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have demonstrated attention to detail, customer service excellence, and your ability to work independently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Mount Charles Group
✨Showcase Your Customer Service Skills
As a Catering Manager, customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your enthusiasm and passion for providing excellent service.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to food preparation and safety regulations. Discuss specific instances where your attention to detail made a difference in your work, such as adhering to HACCP guidelines or maintaining cleanliness.
✨Emphasise Team Leadership Experience
The ability to lead and motivate a team is crucial. Prepare to talk about your leadership style and provide examples of how you've successfully managed a team in the past, ensuring high standards and timely service.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle real-life scenarios in a catering environment. Think about challenges you've faced and how you resolved them, particularly in relation to food service and management.
