At a Glance
- Tasks: Join our team to deliver top-notch food service and maintain high hygiene standards.
- Company: Be part of the Mount Charles Group, a leading facilities management company.
- Benefits: Enjoy 28 days holiday, pension scheme, and career development opportunities.
- Other info: Flexible hours, supportive team environment, and uniform provided.
- Why this job: Make a difference in customer service while having fun and growing with us.
- Qualifications: Previous food handling experience and a passion for customer service.
Overview
Catering Assistant to join the Mount Charles Group team based at Moy Park Craigavon. A world leading facilities management company offering soft facilities management, catering and ancillary services.
Working Pattern
- 30 hours per week
- Monday to Friday
- 3.30pm to 9.00pm
Role
The Mount Charles Group is a large, privately owned provider in Ireland. We are looking for a customer-focused individual who shares our family values: Do the right thing, Have fun & grow together, Take pride in what you do.
Responsibilities
- Work as part of a team to provide efficient and friendly service to customers, assisting with all aspects of food preparation and presentation to high quality standards.
- Comply with HACCP regulations and all Health, Safety & Hygiene standards.
- Maintain a hygienic and tidy environment; keep tables, accompaniments and counters clean and adequately supplied during the service period.
- Check deliveries and food temperatures, complete records, and operate the till as required.
- Report defective equipment/utensils/work surfaces or any Health and Safety issues to the Line Manager.
- Collaborate effectively with the team; be able to work independently and communicate at all levels.
The Person
- Previous food handling experience
- High levels of personal hygiene and appearance
- Attention to detail
- Leads by example and lives our values
- Enthusiastic and passionate about customer service and reputation
- Self-motivated, able to work independently and take initiative
- Flexible with a positive, can-do attitude
- Basic reading, writing, speaking and listening skills to understand safety and work instructions and communicate with customers
Rewards
- 28 days paid holidays (pro rata)
- Company Pension Scheme
- Employee Assistance Program for health and wellbeing
- Financial Education/Financial wellbeing advisory service
- Career Development and Training
- Uniform Provided
- Company Events
About the Employer
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. The successful applicant\'s job offer will be subject to providing a five-year, traceable employment history. We may contact shortlisted applicants for interviews. This description does not create a contract of employment.
Location: Belfast/Craigavon area, Northern Ireland, United Kingdom; Work Location: In person
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Catering Assistant - Moy Park, Craigavon employer: Mount Charles Group
The Mount Charles Group is an excellent employer, offering a supportive and family-oriented work culture that prioritises employee growth and development. With a commitment to high-quality service and a focus on teamwork, employees enjoy a range of benefits including a competitive pension scheme, career development opportunities, and a positive work environment in the vibrant Craigavon area. Join us to be part of a company that values doing the right thing while having fun and growing together.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant - Moy Park, Craigavon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mount Charles Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mount Charles Group
Don't be shy about reaching out to Mount Charles Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Assistant - Moy Park, Craigavon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mount Charles Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mount Charles Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
