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For Companies At a Glance
- Tasks: Set up rooms, assist customers, and manage deliveries with a focus on service.
- Company: Join a supportive team at CAFRE Greenmount, Antrim.
- Benefits: Enjoy 28 days' holiday, health support, and a pension scheme.
- Other info: Great opportunities for career progression and a fun work environment.
- Why this job: Make a difference in student life while developing your skills.
- Qualifications: Self-motivated, flexible, and customer-focused with a full driving licence.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Caretaking/Conference - setting up of rooms to customer needs.
- Meeting customers out of hours.
- Accompanying energy deliveries.
- Taking energy readings.
- Meeting contractors - opening up rooms/areas to allow contractor access upon request from Greenmount Campus Reception and/or Facilities Manager.
- General Portering - delivering of items/deliveries and movement of furniture as directed by Facilities Services Manager.
- Delivering of post bags to various locations.
- Carrying out Gate Lodge protocols.
- Manning the Gate Lodge during the 08:00 to 16:00 shift as directed by Facilities Manager - directing traffic - meeting customers.
- Supporting the Student Services Manager and the Residential Support Team.
- Reporting of student health and safety issues and any incidents of misbehaviour.
- Audits of fixtures, fittings and furniture - upon request from Facilities Manager - reporting of faults to Facilities Manager.
- Carrying out water flushing in buildings as directed by Facilities Manager.
Qualifications
- Self‑motivated, working independently and on one's own initiative.
- Full driving license.
- Flexible with a positive, can‑do attitude.
- Good time‑management skills.
- Attention to detail in all aspects of the work.
- Leads by example and lives our values.
- Enthusiastic about our customer service and reputation.
- Basic statutory training: basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis.
Location: CAFRE Greenmount, Antrim.
Working Pattern: Monday to Friday 8:00 – 4:00, 12 month temporary contract.
Rewards:
- 28 days' paid holidays (pro rata).
- Employee Assistance Program to support health & wellbeing.
- Company Pension Scheme.
- Financial Education / Financial wellbeing advisory service.
- Training and unrivalled opportunities for career progression.
- Uniform provided.
- Company events.
Caretaker employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CAFRE Greenmount. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like attention to detail and customer service, align with the caretaker role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your flexibility! During the interview, highlight your can-do attitude and willingness to adapt. Share examples from past experiences where you've gone above and beyond to meet customer needs or tackle unexpected challenges.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Caretaker
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love candidates who are enthusiastic about making a difference and supporting our community.
Be Detail-Oriented: Pay attention to the details in your application. Make sure to highlight your time-management skills and any relevant experience that shows you can handle the responsibilities listed in the job description.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect how your skills and experiences align with the specific requirements of the Caretaker role at Greenmount Campus.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mount Charles Group
✨Know the Role Inside Out
Make sure you understand the responsibilities of a caretaker, especially the specifics like setting up rooms and meeting customers. Familiarise yourself with the tasks mentioned in the job description so you can confidently discuss how your skills align with their needs.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with customers and contractors, be ready to share examples of how you've provided excellent customer service in the past. Highlight your positive attitude and flexibility, as these are key traits they’re looking for.
✨Demonstrate Your Initiative
This position requires self-motivation and the ability to work independently. Prepare to discuss situations where you've taken the initiative or solved problems on your own. This will show that you can handle the responsibilities without constant supervision.
✨Be Ready for Practical Questions
Expect questions about time management and attention to detail, as these are crucial for the role. Think of specific examples where you've successfully managed your time or paid close attention to detail in your previous jobs. This will help you stand out as a candidate who leads by example.