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- Tasks: Build relationships with clients and drive sales growth in a fun, supportive environment.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Earn £27,000 plus bonuses, enjoy 28 days holiday, and access ongoing training.
- Why this job: Make an impact in a vibrant team while developing your sales skills.
- Qualifications: Telesales experience or a passion for sales; strong communication skills required.
- Other info: Dynamic workplace with career growth opportunities and various incentives.
The predicted salary is between 27000 - 33000 £ per year.
Location: Belfast
Quantity of Posts Available: 1
Salary: £27000 per annum OTE £33000
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Telesales Representative to join our Concept Group Team. This is a great opportunity to join a world leading facilities management group of companies. The Concept Group Team provide a one stop shop option to clients for facility services, catering equipment sales, janitorial products and specialised cleaning services. The Concept Group have been providing Hygiene and Pest Control products and services since 1998 across the UK and Ireland.
Working Pattern: 40 Hours per Week Monday - Friday 9am - 5pm
Rewards:
- Basic Salary of £27000 with a generous bonus scheme, OTE of £33000
- 28 days paid holidays including statutory days
- Financial Education/Financial wellbeing advisory service
- Uniform Provided
- Company Events
- Various incentives and awards
- A vibrant, competitive but friendly working environment
- Ongoing training, support and career opportunities
The Role:
- Build and maintain strong relationships with clients to drive sales growth.
- Identify opportunities to upsell and cross-sell our premium services and products.
- Collaborate with the Concept Teams to ensure customer satisfaction and support.
- Meet and exceed sales targets in a fast-paced and rewarding environment.
- Proactively reach out to customers across all sectors.
The Person:
- Proven telesales experience or a strong passion for sales.
- Excellent communication skills and a persuasive phone manner.
- A self-starter with the ability to work independently and as part of a team.
- Knowledge or interest in one or more of our core divisions is an advantage.
- Has proven track record or Knowledge of social media and Marketing Campaigns.
If you're ready to make an impact and take your career to the next level with a well-established, forward-thinking company, we want to hear from you!
Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.
The Concept Group is an equal opportunities employer and welcomes applications from all sections of the community. We only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Sun 10 May 2026
Telesales Representative in Belfast employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Representative in Belfast
✨Tip Number 1
Get to know the company inside out! Research Mount Charles Group and their services so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Whether it's a phone call or a face-to-face chat, make sure you can clearly explain why you're the perfect fit for the Telesales Representative role. Keep it engaging and persuasive!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Concept Group Team!
We think you need these skills to ace Telesales Representative in Belfast
Some tips for your application 🫡
Show Your Passion for Sales: When you're writing your application, let your enthusiasm for sales shine through! We love candidates who can demonstrate their passion and experience in telesales, so share any relevant stories or achievements that highlight your skills.
Tailor Your Application: Make sure to customise your application to fit the Telesales Representative role. Use keywords from the job description and relate your experiences to the responsibilities listed. This shows us you’ve done your homework and are genuinely interested in the position.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Avoid jargon and long-winded sentences; instead, focus on making your key points stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click the 'Continue to Application' button and follow the steps!
How to prepare for a job interview at Mount Charles Group
✨Know Your Product
Before the interview, make sure you understand the services and products offered by the Concept Group. Familiarise yourself with their core divisions like hygiene and pest control. This knowledge will help you demonstrate your interest and ability to upsell during the interview.
✨Showcase Your Communication Skills
As a Telesales Representative, excellent communication is key. Practice articulating your thoughts clearly and persuasively. You might even want to role-play common sales scenarios with a friend to build confidence in your phone manner.
✨Highlight Your Sales Experience
If you have previous telesales experience, be ready to discuss specific examples of how you met or exceeded sales targets. If you're new to the field, share any relevant experiences that showcase your passion for sales and your ability to connect with customers.
✨Emphasise Team Collaboration
The role involves working closely with the Concept Teams to ensure customer satisfaction. Be prepared to talk about times when you've successfully collaborated with others to achieve a common goal, as this will show you’re a team player who aligns with their family-oriented values.