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- Tasks: Assist in food preparation, service, and customer engagement in a fun environment.
- Company: Join Mount Charles Group, a leading facilities management company with family values.
- Benefits: Enjoy 22 days annual leave, a pension scheme, and health support.
- Why this job: Be part of a team that values fun, growth, and excellent customer service.
- Qualifications: Passion for customer service and good communication skills required.
- Other info: Flexible hours, great team spirit, and opportunities for personal development.
The predicted salary is between 11 - 13 £ per hour.
Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for a Food Service Assistant to join our team based at our site Newbridge College Banbridge. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- 20 Hours Per Week
- Monday - Friday
- 10:30am - 2:30pm
Rewards
- 22 days annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Carry out cooking duties if necessary
- Ensure kitchen and service areas are always clean and tidy and assist with waste removal
- Clear and wash dishes in the dining area as required
- Be responsible for cash handling duties under your control
- Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
- Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues
The Person
- Make customers aware of current offers and upsell additional products where possible
- Ensure all customer suggestions, comments or complaints are reported to the Line Manager
- Ensure all customers are served in a quick and efficient manner
- Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times
Essential Criteria
- Demonstrable passion for providing good customer service
- Excellent communication skills
Desirable Criteria
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history.
Food Service Assistant in Banbridge employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant in Banbridge
✨Tip Number 1
Get to know the company culture! Mount Charles Group values family and fun, so show your personality during interviews. Share experiences that highlight your customer service skills and how you can contribute to their positive environment.
✨Tip Number 2
Practice your communication skills! As a Food Service Assistant, you'll be interacting with customers all day. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to provide top-notch service.
✨Tip Number 3
Be proactive! If you see an opportunity to upsell or improve service, don’t hesitate to mention it during your interview. This shows you're not just looking for a job, but are genuinely interested in contributing to the team's success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this chance to join a fantastic team!
We think you need these skills to ace Food Service Assistant in Banbridge
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for providing excellent customer service in your application. We love candidates who can demonstrate a genuine interest in making customers happy!
Tailor Your Application: Take a moment to customise your CV and cover letter to match the job description. We want to see how your skills and experiences align with what we're looking for in a Food Service Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mount Charles Group
✨Know Your Customer Service Basics
Since the role is all about providing top-notch customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with Food Safety Standards
Having a basic knowledge of HACCP regulations and food hygiene is a plus. Before the interview, do a bit of research on these topics. Being able to discuss them confidently will demonstrate your commitment to maintaining high standards in food safety.
✨Show Your Team Spirit
This position requires working as part of a team, so be ready to share examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well with colleagues will resonate with their family-oriented values.
✨Dress the Part
Make sure you present yourself neatly and professionally. Since personal hygiene and appearance are important in this role, dressing appropriately will show that you take pride in your appearance and understand the expectations of the job.
