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- Tasks: Lead a team in catering and cleaning, ensuring top-notch service and client satisfaction.
- Company: Join Mount Charles Group, a family-oriented leader in food and facilities management.
- Benefits: Enjoy 33 days of paid holidays, flexible hours, and a company vehicle.
- Why this job: Be part of a fun culture that values growth, pride, and doing the right thing.
- Qualifications: Experience in cleaning management, strong communication skills, and a full driving licence required.
- Other info: No night shifts; work Monday to Friday, 9am to 5pm.
The predicted salary is between 27500 - 38500 £ per year.
Job ref: RF-2506-26
Location: Derry/Londonderry – Mount Charles Group
Quantity of Posts Available: 1
Salary: £33000 per year
If you are a customer focused individual and want to join a fun and family orientated food and facilities management company which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:
Do the right thing, Have fun & grow together, Take pride in what you do!
We are currently recruiting for an Area Manager to join our team looking after the Derry/Londonderry area. This is a great opportunity to join a world leading facilities management company.
Working Pattern:
- 37.5 hours per week
- Monday to Friday
- 9am – 5pm
- No nights
- Flexible working
Rewards:
- 33 days' paid holidays (pro rata)
- Employee Assistance Program to support your health & wellbeing
- Company Pension Scheme
- Financial Education/Financial wellbeing advisory service
- Training and urivalled opportunities for career progression
- Uniform Provided
- Company Events
- Company vehicle and car allowance included
- Company mobile and laptop
The Role:
- To ensure that all staff have completed Induction and appropriate skills based training and identify any retraining needs of employees.
- Deal with all staff performance, disciplinary issues in line with company procedures.
- To ensure a safe working environment
- To ensure that any client queries are dealt with effectively and quickly ensuring client satisfaction.
- Co-ordinate cleaning schedules and absence cover with cleaning teams and mobile cleaning teams
- Identify areas of improvement within your business area in relation to productivity, improvement in allocation of hours and any other areas that effect monthly results.
- Weekly meetings with Operations Managers
- Interface with client to complete monthly KPI returns
The Person:
- Full driving licence
- IT skills – Use of Online HR, Pay Roll and Audits
- Proven track record of having worked within the cleaning industry at supervisory level with experience of multi contract management ideally including office, industrial and education sector cleaning
- Candidates should have excellent communication skills
- Financial acumen and experience of budget management
- Health & Safety experience
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis. The post also requires proficient skills in computer literacy.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Closing date: Fri 11 July 2025
Area Manager - Combined Catering and Cleaning employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - Combined Catering and Cleaning
✨Tip Number 1
Familiarise yourself with the Mount Charles Group's values and mission. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs, especially around customer focus and teamwork.
✨Tip Number 2
Showcase your experience in multi-contract management by preparing specific examples of past successes. Be ready to discuss how you improved productivity or resolved client issues in previous roles, as this will demonstrate your capability for the Area Manager position.
✨Tip Number 3
Network within the cleaning and facilities management industry. Attend relevant events or join online forums where you can connect with current employees or industry professionals who might provide insights about the company culture and expectations.
✨Tip Number 4
Prepare to discuss your approach to health and safety in the workplace. Given the importance of a safe working environment in this role, having a clear strategy or examples of how you've managed safety protocols in the past will set you apart from other candidates.
We think you need these skills to ace Area Manager - Combined Catering and Cleaning
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Area Manager position. Tailor your application to highlight relevant experience in cleaning and facilities management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your supervisory experience in the cleaning industry, particularly any multi-contract management roles. Use specific examples to demonstrate your skills in managing teams and improving productivity.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively dealt with client queries or managed staff performance issues in the past. This will help illustrate your ability to maintain client satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an Area Manager.
How to prepare for a job interview at Mount Charles Group
✨Showcase Your Leadership Skills
As an Area Manager, you'll be responsible for overseeing teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed staff performance and resolved disciplinary issues in the past.
✨Demonstrate Customer Focus
This role requires a strong customer focus. Think of specific instances where you've gone above and beyond to ensure client satisfaction, and be ready to share these stories during your interview.
✨Highlight Your Industry Experience
Make sure to emphasise your experience in the cleaning industry, particularly at a supervisory level. Discuss any multi-contract management experience you have, especially in office, industrial, or education sectors.
✨Prepare for Health & Safety Questions
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be ready to explain how you've ensured a safe working environment in your previous positions.
