At a Glance
- Tasks: Lead a team to deliver exceptional catering services and ensure top-notch food quality.
- Company: Join Mount Charles Group, a family-oriented leader in facilities management and catering.
- Benefits: Enjoy 28 days paid holiday, pension scheme, and career development opportunities.
- Other info: Flexible hours with a positive work environment and opportunities for advancement.
- Why this job: Be part of a fun, supportive team that values your growth and customer service skills.
- Qualifications: Experience in catering and a passion for excellent customer service are essential.
Join to apply for the Catering Supervisor role at Mount Charles Group. Mount Charles Group is one of the largest privately owned facilities management, catering and ancillary service providers in Ireland. We are a customer‑focused, family‑oriented business that believes people are our greatest asset. Our core values are Do the right thing, Have fun & grow together, and Take pride in what you do.
Job Details
- Job ref: RF-2511-07
- Location: Greenmount – CAFRE
- Quantity of posts available: 1
- Salary: £14.00 per hour
- Working pattern: 20 hours per week, Monday to Friday
Rewards
- 28 days' paid holidays (pro rata)
- Company Pension Scheme
- Career Development and Training
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Uniform Provided
- Company Events
The Role
- To ensure all food is prepared and cooked to an exceptional standard, ensuring all HACCP regulations are adhered to (if required).
- Ensure the service counter is prepped and ready for service.
- Ensure the team are providing the highest level of customer service in a consistent approach to anyone who uses the facility.
- Work as part of the team to ensure the service is delivered on time and to the highest possible standard.
- Completing any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system.
- Complete bookwork procedures in line with company requirements; in particular the administration of purchasing, cash handling, banking and management of the weekly estimated trading account (ETA).
- Report defective equipment/utensils/work and floor surfaces etc. to the relevant Head Office department.
- Ensure the opening and closing of all food outlets are carried out in accordance with Company procedures.
The Person
- Attention to detail in all aspects of the work.
- Experience in a Similar Role.
- Leads by example and lives our values.
- Enthusiastic and passionate about our customer service and reputation.
- Self‑motivated, working independently and on own initiative.
- Flexible with a positive, can‑do attitude.
Basic statutory training for the role requires all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day‑to‑day basis. Proficient computer literacy is essential.
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Please note, the successful applicant's job offer will be subject to providing a five‑year, traceable employment history. Due to the volume of applicants, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Closing date Fri 05 December 2025
Catering Supervisor in Antrim employer: Mount Charles Group
Contact Detail:
Mount Charles Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor in Antrim
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the catering industry. A personal recommendation can go a long way in landing that Catering Supervisor role.
✨Tip Number 2
Prepare for the interview by researching Mount Charles Group. Understand their values and how you can contribute to their customer-focused approach. Show them you’re not just another candidate, but someone who truly aligns with their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and teamwork. We want you to shine and demonstrate your passion for providing exceptional service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mount Charles Group family.
We think you need these skills to ace Catering Supervisor in Antrim
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Catering Supervisor role shine through. We want to see that you’re not just looking for a job, but that you genuinely care about providing top-notch customer service and making a difference in our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that align with what we’re looking for, like attention to detail and your ability to work independently. This helps us see how you fit into our family-oriented business.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows that you’re serious about joining our team at Mount Charles Group. We can’t wait to hear from you!
How to prepare for a job interview at Mount Charles Group
✨Know Your Stuff
Make sure you understand the role of a Catering Supervisor inside out. Familiarise yourself with HACCP regulations and be ready to discuss how you ensure food safety and quality in your previous roles.
✨Showcase Your Customer Service Skills
Since Mount Charles Group values customer service highly, prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where your actions made a difference.
✨Emphasise Teamwork
This role requires working as part of a team, so be ready to share experiences that highlight your ability to collaborate effectively. Discuss how you lead by example and support your colleagues.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and attention to detail. Prepare to discuss how you handle challenges, such as managing food preparation under pressure or dealing with equipment issues.