At a Glance
- Tasks: Join our team to handle diverse admin duties and support the Practice Team.
- Company: A busy GP practice with a supportive and dynamic administration department.
- Benefits: Flexible working hours, friendly environment, and opportunities for personal growth.
- Other info: Ideal for those looking to gain experience in a fast-paced, rewarding role.
- Why this job: Make a difference in healthcare while developing your skills in a collaborative setting.
- Qualifications: Good education, strong communication skills, and a knack for problem-solving.
The predicted salary is between 24000 - 28000 £ per year.
We are looking to recruit a flexible, self-motivated and hardworking person to join our busy administration department. To undertake a range of administrative duties for the Practice Team. To work in accordance with written protocols and procedures to ensure accuracy and compliance. To build productive relationships with all work colleagues and other key external personnel.
Main duties of the job:
- Looking for someone to work Wednesday - Friday 8am - 5pm.
- To undertake administrative and secretarial duties for the Practice Team.
- Daily maintenance and processing of computer links/tasks/transactions with applicable Registration Department and Hospitals.
- Producing the doctors rota, entering onto the computer, and producing the weekly room rota.
- Support in producing nonclinical staff rotas.
- Deal with computer problems as they arise, including printer and cartridge problems.
- Keep a log of queries and a log of the printer status on each computer.
- Keep a log of IT queries referred to the helpdesk.
- Maternity Service administration.
- Patient registrations, Temporary Residents, Immediate and Necessary Changes of address Deductions.
- Processing electronic correspondence i.e. OOH reports and hospital correspondence and other SystemOne tasks.
- Vaccinations and immunisation administration.
- Stationery and prescription ordering.
- Cervical cytology administration including prior notification lists, quarterly targets and audits.
- Taking telephone calls and answering queries.
- Process Anima online requests.
- Taking daily post to the Post Office at the end of the day on a rota basis.
- Requesting of notes from off-site storage as necessary.
- Processing incoming and outgoing internal mail bag and distributing mail etc as required.
- Setting up and administration of clinics (i.e. asthma, diabetic, flu) including sending out appointment letters to patients.
- Typing and administration of private work i.e. medical reports, solicitors requests, invoicing, reconciling paid invoices and chasing unpaid invoices.
- Chasing hospital appointments and obtaining urgent appointments when required.
- Undertake scanning of letters and reports onto patient notes when required in conjunction with other members of the administration and reception teams.
- Read coding of incoming correspondence and summarising of new patient notes onto the clinical system in a timely manner and according to practice protocols.
- Provide administrative support to the Practice Nurses during childhood vaccination clinics.
- Provide annual leave and sickness cover to other members of the Administration Team.
- Provide Medical Secretarial cover if there are staff absences.
- Provide administrative support to both adult and children safeguarding, patient discharged from secondary care, research, GP training programme, PAC meetings.
Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels.
Qualifications:
- Good standard of education.
- Experience.
- Analytical skills.
- Good telephone manner, even when under pressure.
- Excellent interpersonal, verbal and written communication skills.
- Clear and concise.
- Enthusiastic, honest and reliable.
- Ability to prioritise work to ensure deadlines are met.
- Ability to resolve problems.
GP Administrator employer: Moulton Surgery
Contact Detail:
Moulton Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the healthcare admin field. They can give you insider info about the role and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative tasks. Think about how you’d handle specific scenarios, like dealing with IT issues or managing multiple priorities.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with the team, let them know why you’re excited about the role and how you can contribute to their busy administration department.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace GP Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the GP Administrator role. Highlight any relevant administrative duties you've done before, especially those that show your ability to follow protocols and build relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our busy administration team. Mention specific examples of how you've handled similar tasks or challenges in the past.
Showcase Your Communication Skills: Since this role involves a lot of interaction with colleagues and patients, make sure to demonstrate your excellent verbal and written communication skills in your application. We want to see how you can convey information clearly and concisely!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Moulton Surgery
✨Know Your Stuff
Make sure you understand the key responsibilities of a GP Administrator. Familiarise yourself with tasks like managing patient registrations, handling correspondence, and supporting the Practice Team. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Skills
Highlight your analytical skills and excellent communication abilities during the interview. Be ready to provide examples of how you've successfully managed administrative tasks in the past, especially under pressure. This will demonstrate your capability to handle the busy environment of a GP practice.
✨Build Rapport
Since building productive relationships is crucial for this role, practice how you'll connect with the interviewers. Use friendly body language, maintain eye contact, and engage in small talk to create a positive atmosphere. This will help them see you as a team player who fits well within their culture.
✨Prepare for Scenarios
Think about potential challenges you might face in the role, such as dealing with IT issues or managing tight deadlines. Prepare responses on how you would approach these situations, showcasing your problem-solving skills and adaptability. This will reassure them that you can handle the unexpected.