Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer queries and bookings while keeping clients updated on vehicle status.
- Company: Motus Commercials, a company that values its colleagues as their greatest asset.
- Benefits: Salary up to £31K, 23 days holiday, discounted medical insurance, and mental health support.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Join a supportive team and enhance your customer service skills in the motor trade.
- Qualifications: Strong customer service skills, IT literacy, and experience in the motor trade.
The predicted salary is between 31000 - 31000 £ per year.
Motus Commercials is seeking a Service Advisor in Worcester. The role includes managing customer queries, Service/MOT bookings, and liaising on vehicle status. Ideal candidates will have a high level of customer service skills, IT literacy, and motor trade experience.
The position offers a salary of up to £31K, along with benefits such as:
- 23 days holiday rising to 25
- Discounted medical insurance
- Onsite mental health support
Join a company that values its colleagues as the most important asset.
Service Advisor - Customer Care & Bookings (Worcester) employer: Motus Commercials
Contact Detail:
Motus Commercials Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Customer Care & Bookings (Worcester)
✨Tip Number 1
Get to know the company! Research Motus Commercials and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios. Since the role is all about managing queries and bookings, think of common situations you might face and how you'd handle them. This will boost your confidence and prepare you for those tricky interview questions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Motus Commercials. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Service Advisor - Customer Care & Bookings (Worcester)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Be IT Savvy: Since the role requires a good level of IT literacy, don’t forget to mention any relevant software or systems you’re familiar with. We love tech-savvy candidates who can hit the ground running!
Tailor Your Application: Take a moment to tailor your CV and cover letter to the job description. We appreciate when candidates take the time to align their experiences with what we’re looking for in a Service Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Motus Commercials
✨Know Your Stuff
Before the interview, brush up on your knowledge of the motor trade and customer service best practices. Familiarise yourself with common queries customers might have and how to handle them effectively. This will show that you’re not just interested in the role but also prepared for it.
✨Showcase Your IT Skills
Since the role requires IT literacy, be ready to discuss your experience with relevant software or systems. If you’ve used booking systems or customer management tools before, mention specific examples. This will demonstrate your capability to handle the technical aspects of the job.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and ask clarifying questions if needed. This shows that you value communication, which is key in a customer care role.
✨Highlight Your Customer Service Experience
Prepare examples from your past roles where you’ve excelled in customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewer see how your experience aligns with their expectations for the Service Advisor position.